Staying at Westin Grand Central.. All newly re-furbished.. was Helmsley something! Nice, clean, lovely rooms. The management needs big praise here..So, Instead of using their fully powered facility to "gouge" $$ as so many NY retailers are doing, they to their credit, have opened their doors to the public, guests and non-guests, to use their WI-FI facilities and have made their meeting rooms into lounges for all needy, to rest, use bathrooms, Wi Fi etc etc.. Even showing kiddie movies to those desperate folk who have no power or supplies at home...
Once in a while does one see such decency by management in these kinds of circumstance, and they should be rewarded with great customer loyalty down the road. Nice!More
- Room Service