As other reviewers noted, the price I paid on a week night was reasonable, and the hotel is in a pretty good location for most activities. I was on a work trip, so booked on location for my meeting, not attractions.
Room was clean and decor was updated throughout hotel. But that was part of what I found annoying...they boasted about having updated rooms with the latest technology, but there was not a single USB port in the whole room! I have stayed at plenty of less expensive hotels which have USB ports installed in desks, lamps, walls, etc. why do a remodel without including a few of those, especially if catering to an international crowd??
My biggest disappointment was the smell in the room. It smelled like housekeeping had spilled a bottle of Febreze in the room. I think Fbreze smells way too perfume-y and nauseating, so it was nasty to me, but when I sat in the chair next to the AC unit I realized that the smell was coming from the act unit, which also smelled strongly of mildew. I think maybe the air freshener was intentionally used to mask the old AC smell.
It was busy with tourists but I did not experience slow elevators or other service issues, and the room was typically sized (I had a king bed, standard room) for a NYC hotel.
Overall- decor is updated, technology is not, location is above average, AC was below average, room seemed musty, room was clean to my satisfaction, room door was way below standard as it had no buffer and slammed shut hard making extremely loud noises(they all seemed to based on what I could hear). Staff was friendly.
As a business traveler I probably would not stay here again, but as a vacation traveler, it's probably a decent deal for the price depending on day of week and time of year.
- Official Description (provided by the hotel):
- DoubleTree by Hilton Metropolitan New York City is a modern, landmark hotel conveniently located on Lexington Avenue at 51st Street, in the heart of Midtown’s luxurious East Side. The contemporary hotel recently completed a $25 million dollar revitalization project which included all-new guestrooms, suites and meeting space. With it’s ideal Midtown location, the hotel is steps from fashionable Park Avenue, Fifth Avenue shopping, Bloomingdales, the United Nations and many upscale boutiques. Times Square, Broadway theaters, Rockefeller Center, Radio City Music Hall, Central Park, St. Patrick’s Cathedral and The Museum of Modern Art are all within walking distance. Grand Central Terminal and all major subway lines are just a few blocks from the hotel. Penn Station/Madison Square Garden and Port Authority Bus Terminal are accessible via quick taxi ride and the hotel is convenient to all (3) area airports. Each of the hotel’s 764 brand-new guestrooms (including 22 suites) features all-new carpeting, furniture and wall treatments plus brand-new bathrooms. Modern in-room amenities include high-speed Internet access, Sweet Dreams by Doubletree Sleep Experience, 37-inch flat-screen television, MP3 connectivity and brand-new work desk with ergonomic chair. Onsite hotel amenities include a newly renovated lobby with spacious seating area, trendy Met Bar lobby lounge, Met Grill (open for breakfast), complimentary 24-hour Fitness Center, complimentary 24-hour business center, Concierge/Theater Ticket Desk, gift shop, salon and barber shop – all onsite. The hotel has 14,000 square feet of brand-new event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more less
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- Also Known As:
- Doubletree New York City
- New York City Doubletree
- Doubletree Metropolitan New York
- Doubletree Metropolitan Hotel New York City