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“Impressed”

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Crowne Plaza Times Square Manhattan
Ranked #193 of 468 Hotels in New York City
Sandnes, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Impressed”
Reviewed 30 March 2012

I had read reviews about this hotel that varied in positivity, but I was nothing but impressed when staying there for three nights with three girlfriends last week. We had a double room with to double beds in the Concierge Tower and our room was on the topmost floor! Lucky I guess, but we where very impressed with the view and the room.

The room was nice-looking, very clean and comfortable. The only thing we can say of a negative character is that the double beds where quite narrow. But it was absolutely doable to sleep two friends side by side.

I had read in previous reviews that the staff was unfriendly, and that was very far from the thruth. All over we met VERY friendly and helpfull staff. There was a short wait to check in when we arrived, but nothing to get worked up over.

The location is perfect, with all of Times Square right outside the door. The noise from the street was not a problem, inside the hotel it was very quiet and comfortable!

All in all this is actually one of the best hotels I have ever stayed in when travelling, regardless of country. I would definitely come back to this hotel the next time I am in New York!

Room Tip: A room in the Concierge Tower guarantees you a room in on of the top floors with access to a separat...
See more room tips
  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Annette U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review, 2 April 2012
Thank you for letting me know our team was impressive during your recent stay. I am so pleased you enjoyed your girls weekend and found our hotel to be comfortable and friendly.

We are looking forward to welcoming you again soon.

Kind regards,
Gerry Hughes
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Hilton Head, South Carolina
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2012

This hotel was located seconds from everything time square has to offer. We picked it because of its location and they were running a room special. We got adjoining rooms for us and the kids at a price that other hotels wanted for jut one room. Never a problem. The room was kept clean, but they did not consistantly restock the coffee maker (one day we had 6 teas and no coffees). No breakbast buffet here and no wifi. Not even in the lobby! This hotel will deliver a clean basic room. But the other things you get in a less expensive hotel are lacking.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Drlee5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review, 2 April 2012
Thank you for your recent review. I am pleased you and your family enjoyed the location and accommodations. Please accept my apology that your coffee was not property stocked. I have brought your comments to the attention of our housekeeping team to ensure we are checking this each and every time.

We do offer Wi-Fi for a fee. May I suggest booking our concierge level rooms on a future visit? These rooms are on our top floors, include complimentary Wi-Fi and access to our concierge lounge. The lounge offer complimentary continental breakfast and afternoon snacks daily. I think you find it a great value for your family. Please let me know if I can assist with a reservation as we would love to have you back.

Kind regards,
Gerry Hughes
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 March 2012

When you step into times square you just can't escape the voice!!! Once in your room though, you forget you're there!!!

  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank VIAboytes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan, Texas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2012

Stayed at the Crowne Plaze Times Square for the first time after many trips to NYC! Sorry we didn't find this hotel sooner. Very spacious, clean rooms with excellent service and staff. Location couldn't be better for theatre, shopping and dining. Highly recommend this hotel!!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cwd1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TYRONE, NORTHERN IRELAND
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 March 2012

What a nice surprise when we arrived at Crown Plaza, our second experience of New York and apprehensive after the poor hotel we had first time round. This time we were very pleased with the buzzing atmosphere, pleasant staff, very helpful. the room was typically New York small and the storage space not great given there were 4 of us but overall happy with the cleanliness and service. Had a problem with a broken safe and they fell over themselves to sort it out and then gave us 2 mornings breakfast free to make up for the hassle. Enjoyed staying in this hotel and will definitely recommend, location great, atmosphere great!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PATRICIA O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Times Square Manhattan

Property: Crowne Plaza Times Square Manhattan
Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#95 Romantic Hotel in New York City
#139 Luxury Hotel in New York City
#150 Business Hotel in New York City
#158 Family Hotel in New York City
Price range (per night): $267 - $641
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Official Description (provided by the hotel):
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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