I stayed at the GH twice during my 2 week trip in NY. I arrived from JFK on a Sat evening and stayed one night - the next 5 days I was attending a work function upstate and I returned for 4 nights in NYC before going home. Both times the service at the front desk was impeccable, I had a special request for a new room with a bathtub and the staff went out of their way to make sure my request was fulfilled. A late check out was request and organised with no fuss at all. The room size was very good for a mid-town hotel and the bathroom while small was very very clean. I like the casual Market Place food store in the lobby .. it was handy for a quick breakfast and a late night coffee fix. There was a fridge already plugged in available in my room but as it was -6 outside I did not use the fridge as much as I would have in summer time.
The food at the hotel restaurant is excellent - not such great value for breakfast but excellent for dinner.
The location is fantastic - mid town close to all the shops and major sites. I was never more than 10 mins away from anything. I would definitely stay there again for my next visit.More