The "Deluxe" room was worn out. The furniture is scratched. The carpet was stained. The bathroom fixtures appeared literally about forty years old.
The fully automated elevators have operators. The cost of this anachronism could be much more productively used for badly needed improvements to the property. The elevator service is slow.
Our stay was a major disappointment. We had always been more than satisfied with Rosewood hotels. Our trust in this brand has been broken.
- Official Description (provided by the hotel):
- Surround yourself with the elegance of the Upper East Side - from the vibrant culture and elite shopping to the oasis of understated luxury - The Carlyle has become a "home away from home" for sophisticated travelers. Offering a first-class combination of discretion and grace - the 193 rooms and suites feature elegant views of Central Park and Manhattan's skyline. Gracious and romantic formal dining awaits guests in The Carlyle Restaurant while legendary entertainers create the quintessential New York cabaret experience in the famed Café Carlyle.Step outside the elegant marble lobby and into a new level of sophistication. The Carlyle, A Rosewood Hotel is surrounded by galleries and designer boutiques on New York's posh Madison Avenue. Blocks from the Metropolitan Museum of Art, the Guggenheim, the Whitney and the Frick, the hotel is within easy reach of what is commonly referred to as "Museum Mile." ... more less
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- Also Known As:
- Carlyle a Rosewood Hotel
- The Carlyle a Rosewood Hotel