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Reviewed 5 April 2018

Chose a clear day to visit the One World Observatory. Booked our time slot for 5:45pm. It was about 6:30 by the time we reached the observatory level after lining up outside and going through various ticket checks and security. Once we got up, the views were spectacular with the sun just starting to set. Great views in all directions, but it was quite difficult to get a spot at the windows due to the large crowds. Some people were just sitting with their back to the windows looking at their phones taking up space at the windows!

Date of experience: March 2018
Thank SB9308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfin_Ortiz, Director of Operations at One World Observatory, responded to this reviewResponded 10 April 2018

Hello SB, as the tallest building in the Western Hemisphere, we agree that the views are spectacular! The 360-degree, climate-controlled experience certainly makes for an unforgettable day, and something we hope you enjoy again very soon! Thank you for your review!

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Reviewed 5 April 2018 via mobile

The whole building is an incredible monument to those who lost their lives. We precooked tickets and it was good to see them stick to these times.

The queues to get in are large so maybe paying for express tickets would be of benefit. We were in no rush so it was fine. It took around 50 minutes to get to the top but wow. The elevator ride was incredible and the way they reveal the views is genius. An incredible view of the whole city but also very poignant if you take a minute to remember what happened up there.

Defo a must see.

Date of experience: March 2018
Thank BJSutty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfin_Ortiz, Director of Operations at One World Observatory, responded to this reviewResponded 10 April 2018

Hello BJ, thank you for joining us for An Experience Above! Between the Observatory’s technological marvels, outstanding views and friendly staff, we’re so pleased that you enjoyed your visit. We hope to see you again soon and be sure to share your experience with friends and family!

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Reviewed 5 April 2018 via mobile

We were in a while as it was a beautiful experience elevator and exit from elevator was beautiful and brought a tear to all four of us one of the highlights of our trip Highly recommend xx we also stayed near it so it was our view every morning stunning xx

Date of experience: November 2017
Thank Juanita R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfin_Ortiz, Director of Operations at One World Observatory, responded to this reviewResponded 10 April 2018

Hello Juanita, I am so pleased to hear that you enjoyed your experience with us. Our Sky Pod elevators are very popular among our guests. It takes only 47 seconds to reach Floor 102! We hope to see you again soon and in the meantime, please share your experience with friends and family!

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Reviewed 5 April 2018 via mobile

We pre-booked tickets for March 29th and arrived excited to go to the top. No lines so went right up and we were told it might be a little tough to see things with the weather but still would be a great visit...get up there and could not see anything! Looked like they put white sheets over all the windows. They then even tried to sell us on an iPad to help see more which only would help if you could actually see anything out the windows. We waited almost two hours up there (with two young children) to see if anything became more visible as they kept suggesting but it never happened. Don’t pre-book your tickets and only go on a clear day. Complete disappointment and waste of money.

Date of experience: March 2018
Thank beckssmit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfin_Ortiz, Director of Operations at One World Observatory, responded to this reviewResponded 10 April 2018

Hello, I deeply regret that this happened during your experience with us. One World Observatory aims to exceed every guest’s expectations and we want to learn more so that we can improve. I have sent you a private message to discuss this further. Additionally, feel free to email info@oneworldobservatory.com to share details

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Reviewed 5 April 2018 via mobile

Just go it has to be seen the views are amazing better than Empire State Building Cafe on top too so you can get something to eat and drink Busy expect queues although you are given an access time

Date of experience: April 2018
Thank karen w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delfin_Ortiz, Director of Operations at One World Observatory, responded to this reviewResponded 10 April 2018

Hello Karen, as the tallest building in the Western Hemisphere, we agree that the views are spectacular! The 360-degree, climate-controlled experience certainly makes for an unforgettable day, and something we hope you enjoy again very soon! Thank you for your review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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