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micheledP5776QP
Gold coast

Three and a half stars.

3.0 of 5 bubblesReviewed 16 Dec 2017via mobile
Great location. Older building and decor.
Clean enough. Breakfast included though it’s not a huge choice. Plenty of room for our family of five. Two bedrooms with one bathroom. A kitchen and a lounge room/ dining. I would recommend this hotel if you have a family. It’s kinder to your budget. Close to Central Park and Times Square as well as Macy’s and Bloomingdales. And you won’t feel like your are cramped into a sardine can.
Date of stay: December 2017
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robg64, General Manager at Best Western Plus Hospitality House, responded to this review
Responded 18 Dec 2017
Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We were happy to read you enjoyed your stay.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
We hope you will come back and see us again. If I can be of assistance in the future please contact me at 212-753-8781.
Thank you again for taking the time to complete this review. We appreciate your patronage of our hotel and brand.
Warmest Regards
Robert
Best Western Plus Hospitality House
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 14 December 2017 via mobile

Can't say enough good things about my experience at Best Western! It was year 13 of Xmas girlfriends trip! Staff is always right there if you need anything. They are friendly and courteous! Everything is always clean and in working order! Thanks ! Will return for year 14!!

Date of stay: December 2017
Trip type: Travelled with friends
Thank Daydream74108
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robg64, General Manager at Best Western Plus Hospitality House, responded to this reviewResponded 19 December 2017

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We were happy to read you enjoyed your stay for the 13th time.. WOW. Thank you for your loyalty! Thank you for mentioning our staff's friendliness. I will share your commendation with them.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
We hope you will come back and see us again. If I can be of assistance in the future please contact me at 212-753-8781.
Thank you again for taking the time to complete this review. We appreciate your patronage of our hotel and brand.
Warmest Regards
Robert
Best Western Plus Hospitality House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2017

This was our second time in NYC but this time we wanted to stay near the city and this hotel very much served its purpose! The staff were nice and hotel room was spacious! Location was everything! The wifi was my only issue it was pretty slow I ended up using my 4G. We had a late flight but the Dave helped us by storing our luggage.Thank you Dave and Andriu for your outstanding customer service!

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank MiaKitten
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robg64, General Manager at Best Western Plus Hospitality House, responded to this reviewResponded 15 December 2017

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We were happy to read you enjoyed your stay.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
We hope you will come back and see us again. If I can be of assistance in the future please contact me at 212-753-8781.
Thank you again for taking the time to complete this review. We appreciate your patronage of our hotel and brand.
Warmest Regards
Robert
Best Western Plus Hospitality House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2017

We did a girls weekend and this was the perfect place! Close to all major downtown attractions (very walkable), close to great food. The rooms were perfect! For the price you can’t beat it! The staff was so friendly and accommodating as well.

Date of stay: December 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Allison L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robg64, General Manager at Best Western Plus Hospitality House, responded to this reviewResponded 13 December 2017

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We were happy to read you enjoyed your stay.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
We hope you will come back and see us again. If I can be of assistance in the future please contact me at 212-753-8781.
Thank you again for taking the time to complete this review. We appreciate your patronage of our hotel and brand.
Warmest Regards
Robert
Best Western Plus Hospitality House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2017

For 3 adults the one bedroom suite was very spacious and comfortable, we had a bedroom with a king size bed, a full living room with a pull out sofa and a full kitchen. It was really a shock to find something this roomy in the city! The free breakfast was great, different hot items every morning and a very attentive dining attendant. The desk staff was very helpful and very friendly. The area was close to everything we needed - restaurants, subway, shops and Time Square. I would definitely stay here again!

Date of stay: December 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank JWelfare
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robg64, General Manager at Best Western Plus Hospitality House, responded to this reviewResponded 12 December 2017

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We were happy to read you enjoyed your stay.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We hope you will come back and see us again. If I can be of assistance in the future please contact me at 212-753-8781.

Thank you again for taking the time to complete this review. We appreciate your patronage of our hotel and brand.

Warmest Regards
Robert
Best Western Plus Hospitality House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017 via mobile

We are staying 6 nights in NYC close to Christmas. This Best Western is great value for money - 2 bedroom apartment (fully serviced), free breakfast (not just continental but includes limited hot breakfast too), fantastic central location in Midtown East, close to 5th Ave, Central Park, 10 min brisk walk to Times Square/Broadway, Rockefeller Centre and so much more. Fab restaurants and bars everywhere and a block from the subway. It's not ultra modern but it is clean and comfortable AND very spacious. We will return!

Date of stay: December 2017
Trip type: Travelled with friends
Thank 32YL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robg64, General Manager at Best Western Plus Hospitality House, responded to this reviewResponded 8 December 2017

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We were happy to read you enjoyed your stay.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
We hope you will come back and see us again. If I can be of assistance in the future please contact me at 212-753-8781.
Thank you again for taking the time to complete this review. We appreciate your patronage of our hotel and brand.
Warmest Regards
Robert
Best Western Plus Hospitality House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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