Booked hotel through for my adult son, wife, and myself. Paid for accommodations for 3 adults, one would expect sleeping arrangements for three adults. Room only had a king bed, no pullout sofa. Management of Plaza refused to provide a rollaway without a $75 charge per night or provide us a room with two double beds. Heard one excuse after another. If you are looking for customer service, you won't find it here!
- Official Description (provided by the hotel):
- Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more less
- Reservation Options:
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- Also Known As:
- Plaza New York City
- Plaza Hotel New York City