I brought my wife to NYC for her birthday and surprised her with a stay at the Plaza. It was the first visit for both of us, so all we knew about the place was based on Home Alone, episodes of Seinfeld, and the like. Check in was smooth, and we were on our way to the room within minutes.
The room was an average sized hotel room, but the bathroom was huge. The room controls and other features controlled by the iPad were a nice gimmick, but the proprietary interface was slow and frustrating at times. Our room faced 58th street, so we had no view to speak of. The TV is a bit small for the distance from the bed, but it was tolerable. The bathroom was well appointed, but it took a while to find the single power outlet (it was hidden behind the bagged hair dryer). The TP was surprisingly single ply.
-Food and Drinks
We enjoyed breakfast at the Palm Court each morning (thanks to American Express), which included a variety of pastries, bagels, fruits, meat, cheeses, well you know what continental breakfast is. The coffee was quite good. We also had lunch there one afternoon when we were in a bit of a rush and didn't care to look around for anything. The burger and the chicken club were quite good, but also rather expensive. However, the Amex food and beverage credit made it reasonable. Soft drinks are served from 8.5 oz aluminum bottles, so we're not sure if they included refills. Iced tea flowed freely. We had drinks at the Champagne bar one evening, which was expensive even by NYC standards.
The service overall was fine. Nothing spectacular, but certainly took care of everything we needed them for. Ordering ice to be delivered by a butler seems like an unnecessarily complicated process, but I eventually got my ice. It was delivered in an un-insulated metal can, so do not expect it to stick around long.
Overall, we enjoyed our stay at the Plaza, and do not have any serious complaints. As may be gleaned from my review, we do not usually stay at hotels like this.
- Official Description (provided by the hotel):
- Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more less
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- Also Known As:
- Plaza New York City
- Plaza Hotel New York City