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Ways to Experience Eugene O'Neill Theatre
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All reviews book of mormon box seats south park small seats during intermission nice theater front row obstructed view intimate theatre sippy cup mezzanine section great seats ladies room first row stage door laughed so hard box office
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Reviewed 1 week ago

We saw "Book of Mormon", but our review with focus on the theater itself. We arrived after the the doors were opened, and many of the patrons had already filled into the theater. This made it difficult for us to snake through the crowds and make our way to our seats. Upon arriving in our seats, we found that they were quite tight (we are both relatively fit and a bit on the taller side). This is probably a function of the theater's age (one of the oldest on Broadway) and the unfortunate fact is that it did take a bit away from our viewing experience. Our view from middle-back area of the first floor was fine, with no obstructions of any sort.

1  Thank TYPSUKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeslieS2481, Customer Service Team at Eugene O'Neill Theatre, responded to this reviewResponded 1 week ago

Thanks for letting us know about your experience! We will share your feedback with our team.

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Reviewed 1 week ago

We came to see “The Book of Mormon” with a bunch of friends, and found this theater to be fairly small with no Lobby and very cramped seating. It was fully packed on the day that we came. We had read the reviews about the small seats, and had opted for an Aisle seat for my husband and one next to it for me. We were in the Orchestra Section – Row C and had fantastic unobstructed views of the stage and the actors. We were close enough to see every expression on the actors’ faces. We were also fortunate that the people in the middle seats were not antsy and did not need to get up constantly, for if they had to go somewhere, the entire row would have to get up to let them out. Yes, the seats are THAT small. There is almost no room between your knees and the back of the front seat – a real problem if you are really tall.

The Staff were all amazing – polite, very helpful in guiding people to their seats very quickly, and in crowd control during intermission.

The Bathrooms are in the Basement, but the lines start way up on the top of the stairs. There is a lot of climbing up and down to use the facilities during the break. The line moves fairly quickly, but would obviously be a problem for people with mobility issues. It is a long enough play that people would need to go at least once. Best to attend to that in the beginning or at the end of the play. There are no lines during those times.

The theater is old and needs to be refurbished with little bigger seats. Once seated, do not forget to look up at the ceiling and observe the lovely carved design accents and the gorgeous chandeliers.

The outside of the building is nondescript. No architectural details anywhere. Not sure if we would like to come and see another play here.

The good thing is that it is located right next to several nice Restaurants, and this makes it perfect for finding a place to have a meal when one comes to see a play here.

Thank TheExplorerFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Picked a show at random and loved both the production and the theater! Landed orchestra seats, thoroughly enjoyed our night out. Looking forward to next time here.

Thank gostartraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeslieS2481, Customer Service Team at Eugene O'Neill Theatre, responded to this reviewResponded 2 weeks ago

Thanks for your positive review! We're so glad you had a great experience at the Eugene O'Neill Theatre!

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Reviewed 4 weeks ago via mobile

son and i went to see the book of mormon. center mezzanine seats excellent, as was the show. show was great but don’t attend if you’re offended easily.

Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeslieS2481, Customer Service Team at Eugene O'Neill Theatre, responded to this reviewResponded 4 weeks ago

Hi David. Thanks for your positive review! We're so glad you had a great experience at the Eugene O'Neill Theatre!

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Reviewed 4 weeks ago

We saw the Book of Mormon, and although the theater is a time-honored tradition (1933 I think), it is clear that humans were much smaller back then because if you have any kind of femur at all it is 2 hours of abject misery to be crammed into these tiny seats with no room to wiggle. My advice for the taller humans, pay for the first row of the mezzanine or a box seat so you leave the same height as you came.

Thank bike-n-ski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeslieS2481, Customer Service Team at Eugene O'Neill Theatre, responded to this reviewResponded 4 weeks ago

We are so sorry that your time with us was not what you expected. If you would like to share more about your experience, please email our customer service team at customerservice@jujamcyn.com.

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Reviewed 5 October 2018

The play's the thing, right? I suspect Hamlet would have felt the urge to orate another damning soliloquy after spending three hours in this hellish theater. Oh, did I say theater? Imagine being stuck in the middle seat of the worst airline on the planet with overweight people on both sides and you get a rough idea of what it's like to sit in this sadly out of date theater. Who cares if it has a storied history? Who gives a d*mn if it's Broadway? If you are contorted in pain, can barely see the stage, are being elbowed and nudged by the 250 lb man sitting next to, what's the point? And you can have all this fun for about $300 per couple. And at intermission, when you are dying for a strong drink (or two) to help steel your nerves for the second act, you can easily shell out as much for two mixed drinks as you can expect to pay for a bottle of good bourbon back home. Never again.

Thank MountnBiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeslieS2481, Customer Service Team at Eugene O'Neill Theatre, responded to this reviewResponded 5 October 2018

We are so sorry that your time with us was not what you expected. If you would like to share more about your experience, please email our customer service team at customerservice@jujamcyn.com.

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Reviewed 28 August 2018

We visited the Eugene O'Neill Theater on Saturday to see the Book of Mormon with our closest 300 acquaintances - or that's what it felt like, because we were packed in with little room to spare. Row N, seats 14 & 16 is fancy talk for "smack dab in the middle of a sea of people"! The show was great, super talented cast and hilarious performance, but you better be ready to share it with a host of strangers, and bring a phone book to sit on in case the people in front of you are even a little taller than you. Our relative distance to the stage was good, but we spent most of the first act trying to see around the heads in front of us. Intermission was spent with 100 women waiting for the 12 stall restroom. It seems like it should be enough, and thankfully the theater staff help direct traffic, but still be sure to send a friend for a beverage because there isn't enough time to do both. Spend a little more for the box seats, I hear there is plenty of oxygen up there.

1  Thank rrepass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018

We went to the Book of Mormon at this theatre and thoroughly enjoyed the whole experience. The theatre was great, and the show was absolutely brilliant. A must do when in New York.

Thank Kelvin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2018

The box office ticket agent tried to up sell us saying box on second floor is a partial view. We didn't want to spend more so said it's ok. We got the seat that is next to the wall and had 100% clear view. If it was partial it was about 5% loss but no more. In fact I suggest these seats (next to wall not away from wall as second seat) instead of Orchestra. In Orchestra you are close but people in front of us could be blocking our view. The seats we got are the best. Enjoyed the show and the content.

Thank Anonymous49463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslie S, Customer Service at Eugene O'Neill Theatre, responded to this reviewResponded 24 August 2018

Thanks for your feedback! So glad that you loved your seats and that you enjoyed the show.

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Reviewed 10 August 2018

We sat in row 'O', middle of the row, and yes, the seats were tight but the view of the stage was really good! My son is 6'2" and had little leg room but it didn't bother him. The theater is small so like many have said so most seats probably have a good view altho the audience is packed in! I did some online research for seating info before ordering tickets online. There isn't a lobby- the bar area is small and directly across the theater from the front door. (drinks are Expensive-even for NYC!) Men's room is located to your immediate left down some stairs as you enter the theater, the Ladies' room is on the other side of the stairs to the Mezzanine. It's also downstairs. Visited the restrooms before the play started then pretty much didn't get up until the end. The Book Of Mormon is definitely a must see! Theater is just too tight.

Thank caryjerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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