Everything about this hotel is good ..... the only let down is the TINY room.... but it is well designed so the comfort level is not too bad if you "manage" the space carefully! The other let down is housekeeping & maintenance.... TV remote sound & channel buttons did not work; 1st night no pillowcases; 2nd night only one hand towel; one bedside light went off after 30 seconds; window blind broken so you had to "manually" open & close it....... but it is right near Columbus Circle! Near all the activity & many good restaurants.
Noisy..... we were 17 floors up, but that's NYC!
Very good restaurant / bar for light meals.
Management tried their best to compensate us for all the issues.... but maybe they just need to take a breath & check on the housekeeping etc!! More
- Room Service