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Reviews (4,281)
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All reviews wooden escalators huge store flower show shoe department black friday largest department store in the world ralph lauren shopping experience christmas windows new york flagship store under one roof great place to shop great shopping holiday season bargains floor
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Reviewed 5 October 2017

Yes, we are tourists. Yes, we live in a village in the middle of the British countryside. We had a tiny window of free time on our first trip to New York, and I chose Macy’s.
When so much shopping is relegated to anonymous concrete malls, it was a breath of fresh air to go to a proper shop, with old-fashioned wooden escalators and a proper warren of departments to get lost in.
If only we hadn’t been so shattered, I’d have enjoyed it properly.

Thank Anne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2017

Loved this place.
All the designers and brands you could ever hope to find in the one place.
So big, you could easily get lost in here...but it'd still be fun.

You have to visit.

Thank GemsNI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2017

Sooo Hugeeeee Macy's store. Largest Macy's store for sure. Has it about 7-8 floors? I was lost half the time. But you can definitely find any retails inside this Macys. All the big brands you can find here. It would feel like they have the separate outlet for these big brands like Gucci. You can spend hours in the store. Recently remodeled and is very nice with white and light marble throughout
We got lost a bit trying to find out a way to the mezzanine level for the men's jeans/young men’s' section. Apparently, you have to use their older/wooden escalators to reach this "hidden" level. It really feels like a maze to find anything, but it was fun.
They put up nice decorations for Christmas also and they are very famous. In Christmas, its must go place.

There are restaurants here if you get hungry while swimming through a sea of crowded people...and tourists. Shopping at the world's largest department store was somewhat of an adventure. And yes, they have 4 wooden escalators. How are they still working...?

1  Thank sanju_222323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

I've been to New York a couple of times and in each occasion I seem to spend a lot of time in Macy's.

It's a bit of a New York institute. It seems to have had a makeover since the last time I was there but it still has a couple of those rickety old escalators that give it something of an authentic feel.

There's seven floors so you'll find something for everyone. The exchange rate isn't that good just now but there's still a chance you'll get a bargain compared to what you'd pay back home.

It could do with a bit more toilets as it seems to be a mission to find them and there's a McDonalds now in the kids clothing department which is a bit of a shame.

But apart from that this is an essential visit if you're in New York and you like shopping, picking up a bargain or rickety escalators.

Thank neilrenton01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017 via mobile

I didn't know that this was a flagship store and have been around for over 100 years. Even some of the escalators was made of wood. It looks like any department though items not as well displayed. I would personally just shop online and pick up from the store rather than rummage through the store since it's really massive.

Thank thegaltravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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