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YOTEL New York
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Reviews (11,568)
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6,017
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6,857 - 6,862 of 11,568 reviews
Reviewed 31 March 2012

i can honestly say this mite be one of the best hotels ive stayed at in a long time i have no complaints. i would defiantly stay here again and recommend this hotel to others. we also bought the new york pass in advance...very easy to use.

  • Stayed: March 2012, travelled with friends
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Thank bears316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2012

We stayed in the hotel just after the opening. We had a great opening discount fee for our rooms. The room we had was small, but perfectly fine for us. Very clean and real comfortable beds. There is free shampoo and soap available in your room (ecological soap). Free breakfast contains of muffins thee and coffee. Very friendly staff. We would definitely stay here again.

  • Stayed: September 2011, travelled as a couple
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Thank LoJoAntwerp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2012

The hotel is situated just a couple of blocks from Time Square and is easily accessible to the rest of manhattan via the close bus and subway routes.

Stayed there for 2 weeks and my only gripe with the hotel was occasionally the towels weren't replaced after a few days of use.

They have a good selection of muffins in the morning fro breakfast and fresh coffee and tea. The room was small but well thought out with lots of little cupboards hidden around the room. The bed even has a sofa mode which is all electronic.

The staff are really helpful and polite and there's even an iPhone / Android app for Yotel with handy restaurant recommendations from the staff.

Would certainly stay there again.

  • Stayed: March 2012
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Thank DavidRhysWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... M, Marketing Director at YOTEL New York, responded to this reviewResponded 4 April 2012

Thanks for staying with us, we really appreciate your business and such a great review.
We have totally taken on board your comments about towels, we are just about to change our communication so that guests who would like their towels changing simply leave them on the floor. Obviously this means that its very clear to our cabin crew what guests would like to do and yet it means we're not changing them every day which is not necessarily very eco friendly. They should really have been aware that you needed them changing.
Thanks again, we look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2012

Very clean and staff was amazing, really helpful and nothing was too much trouble.
Loved the quirkiness of the hotel and cabins were just what we needed.
Good to be able to come back after a busy day sightseeing and link to the wifi to share pics with family members and chill and enjoy a drink.
We made use of the little kitchen on our level and loved the hot chocolates when been out in the cold.
Defo recommend the hotel to friends and family and also want to try out the ones in London.
Although just out of Times Square, i liked being able to come away from the square and also being closer to true NYC.

  • Stayed: March 2012, travelled with family
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Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2012

I've been to NYC many times and know it can be small and expensive. But this place is very small, we have the one room w/bunk, there is no door on the bathroom. Also, it's on 10th ave, which is a little out of the way, 2 avenue (longer blocks) from the subway. Service isn't the best either, some people are very nice, others seem to have an attitude. Nobody would clean our room either till I called, granted we'd wake up a little late, 10ish, but hey, we're on vacation and they never came back to clean it later in the day when we were gone.

Would not recommend it....

  • Stayed: March 2012, travelled with friends
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1  Thank tony p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... M, Marketing Director at YOTEL New York, responded to this reviewResponded 4 April 2012

So sorry that you didn't enjoy your experience with us. Although our cabins are only 170sqft we thought very carefully about the design of the cabins to ensure that the space feels spacious and the quality of the fixtures and fittings are of the highest level.
We do have doors on the bathroom and of course a privacy curtain too.
Its very poor that we didnt get to clean you cabin on time though, no excuse for that, you should definately be able to lie in ! if you do have a minute we would love to have more detail on your stay so that we can find out just why that wasnt done, please mail us on reservations@yotelnewyork.com.

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