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“Terrific stay!”
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Excellent
81 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 6
New York City, New York

Reviews from our community

Excellent - based on 81 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
English first
French first
German first
Portuguese first
Spanish first
Any
English first
Angela H
Tralee, Ireland
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Never saw the apartment”
Reviewed 10 October 2014 for a stay in September 2014
15
people found this review helpful

I booked this apartment in March of 2014 for a trip in September 2014 for three nights, for my husband, adult daughter and myself. At the time of booking we were impressed with the fact that the apartment was advertised for four and that there were good reviews. We wanted the freedom of catering for ourselves and not being confined to a hotel.
We were visiting America and staying in Chicago before arriving in New York. On the 3rd of September, prior to leaving for America, I e-mailed Milton to advise him of the time we were arriving on the 20th and asked how we would collect the keys. I received a reply while in America advising that I should phone him when we landed at JFK.
On landing I phoned and was directed to a message box which was full and unable to take a message, after two further attempts I spoke with Milton, who seemed surprised that I had a booking with him and asked with whom I had booked. He stated that there was some confusion but advised that we come to the apartment.
We were met by Milton at the apartment and were looking forward to seeing the apartment but he informed us that there was a couple in it who were due to check out later that evening and that he wanted to have the apartment cleaned before we moved in. He asked us to return at 5pm. When we returned he told us that the couple were staying on due to possible strike action by Air France but that he had booked us into a hotel. He drove us to the hotel, a short distance away and said that we were booked in for two nights and that he would leave a message for us on the second night re arrangements for the third night. When we went to the room it was a room for two, with a double bed, this did not please us and we made contact with Milton and stated that we were unhappy, a second room was arranged for my daughter. On the second night we returned to find no message regarding the third night, I tried to ring Milton but did not get a reply. Next morning we again tried ringing Milton without success a number of times. Eventually we went to his house, which is located at the apartment and after ringing his bell a number of times he answered and advised us that he had at 7am that morning booked us for another night in the hotel. We had no choice but to return to the hotel where we were told that we were booked in for another night but they only had one room, so all three of us had to stay in the one room. We tried ringing Milton but to no avail.
We were due to return home the next evening on a transatlantic flight and were keen to have a good nights sleep.
The experience left us feeling disappointed. We were looking forward to having our own space in an apartment, that is why we booked it. A hotel meant that we had added expense as we had to go out to eat when we could have catered for ourselves at the apartment.
It was clear from Milton's reaction when I contacted him from JFK that he knew nothing about our booking or had clearly double booked the apartment. If the couple that were there were due to check out that day then why did they not go to the hotel when there was another booking for the apartment ,I believe that it would have been acceptable to do that. After all after two nights in the hotel we were told that there was only one room available for us as they were fully booked and we had to agree to this.
I would have loved to review this apartment but as I never saw it I cannot do so. I have given it a poor rating due to the experience we had. It would seem to me that Milton probably uses a number of booking services to book his apartment and it is clear that he needs to have a system that alerts him to bookings.

Travelling group: Other
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ptezcan
Goppingen, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Terrific stay!”
Reviewed 2 September 2014 for a stay in August 2014
1
person found this review helpful

I stayed with my 3 kids at the apartment and it was the best decision for our family for accomodation!
A spacious apartment, very nice, well equipped, very close to public transportation/shops/restaurants, friendly neighborhood. Everything was as planned and expected. And, above all, the owner Milton Wilson was very friendly, helpful and attentive! We felt most comfortable and loved to stay longer.
Thanks Milton!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Family with Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
texascoup...
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Hidden treasure in Harlem”
Reviewed 2 June 2014 for a stay in May 2014
3
people found this review helpful

On a quiet street, not even a block away from from the Subway and Metrobus line - easy to get around! Direct connection to LGA/LaGuardia using the $2.50 M60! Nearby dining, shopping, and entertainment.

Kitchen, bedroom, bathroom with tub/shower, living room with fold-out sofa (comfortable)appliances, microwave, refrigerator, FREE WI-FI. Owner was very friendly and knowledgeable of the area.

While the history of Harlem is sketchy, the area has improved drastically in the last 10 years. Tourists can be seen coming and going at all times of the day and night.

Enjoyed the stay!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Reviewed 5 August 2013 for a stay in August 2012
1
person found this review helpful

Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
5 Aug 2013
Thank you both for staying at my apartment and glad to know you had a wonderful stay at our apartment. we try to make a home away from your home. All the best and hope you are doing well.
Milton
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Dordrecht
Reviewed 15 April 2013 for a stay in March 2013
3
people found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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