After an appointment at the hospital we ate here for dinner and had a fantastic meal, rich flavours, delicious food and a welcoming staff.
We returned for lunch today and were severely disappointed.
The place was empty and we were both ravenous so expected the food to be timely and delicious. We ordered a breaded chicken panini and the cheeseburger and fries.
Now in retrospect maybe it wasn't the best idea to choose a burger in an Italian restaurant but that's what my wife wanted and we all know a happy wife equals a happy life!
Anyway on with the review.
When our food arrived the burger had one chunk of tomato circled in raw onion. My wife's request for some lettuce fell on deaf ears so I offered her some off my plate. Following further requests for ketchup and mustard we must've seen like fussy customers. The meat was ok but the bun wasn't toasted and the fries were undercooked, edible but still not what to expect when you pay 17$ for a burger. I could've got 5 huge bags of perfectly cooked fries in 5guys for that price!
Anyway we did our usual ritual swapping of plates so we could try each other's meals, this is usually done when I'm finished so it makes it look like my dear lady has cleared her plate. I had actually enjoyed the first half of my panini but my wife tossed the chicken out and ended up just eating the bread with some cold under cooked fries. (my palette isn't just as good as my wife's and I usually review places more in terms of their service etc not just the food as I'm easily pleased if I'm honest, hence the 5guys reference)
So we paid our check and weren't even given the chance to mention any of these things by the server. We walked out after a thoroughly disappointing experience.
Had the service been better we could've forgiven the food.
Had the food been good we could've forgiven the service.
If this is your fave restaurant and we've just made bad ordering choices then hit me up with a comment.
If you are planning on going here, avoid the burger and perhaps go for dinner instead of lunch.
Or if you're like me, toddle on down to 5 guys instead and spend 17 bucks on enough fries to fill a bath tub!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.