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Ways to Experience The National 9/11 Memorial & Museum
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Reviews (85,450)
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Reviewed 6 April 2018

A fascinating museum that presents the day and its aftermath in a way that is respectful and straightforward. It just presents the facts of what happened, and reminds you of the people involved. Lots of artefacts that bring home the human face of the tragedy, and the memorial wall is particularly moving.

Date of experience: March 2018
Thank Paula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Visiting this museum was such a moving experience. Watching the videos, hearing recordings, seeing the remnants of the towers....they all brought back memories that are etched in my brain forever. Who can forget those awful moments when the world watched as the terrorist flown planes crashed into those beautiful towers. The world was changed forever on that date.

This museum captures the events, the feelings, the emotions, the ramifications all perfectly....truly my heart was in my throat the entire time I was there. So powerful.

Lines are long...highly recommend you purchase tickets on line, you will be glad you did. There is also a security check before you enter the museum.

Outside the two waterfalls over the footprints of the towers are just beautiful...and all around are names of the victims lost that day. People still come and leave flowers or other remembrances in the names.

A must visit.

Date of experience: April 2018
Thank busconi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

The Museum is a must see in New York. Lots of interesting artifacts and exhibits to see. The guided tour is definitely worth it and really brings the whole thing together. The guides explain the different artifacts in the main museum hall and the stories behind them. There is another section with more personal artifacts, like jewellery, shoes and other belongings of the victims and survivors. This section is not included on the guided tour and no photography is allowed in here. Allow plenty of time to experience the museum, the guided tour takes 1 hour but we spent 4 hours here.

Date of experience: April 2018
3  Thank SB9308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

We booked museum as part of our honeymoon and my brother is a fireman so it was a no brainier. The museum is a real eye opener and we could have easily spent more time in the museum. We hired the audio guides but these are not a must.

Some of the exhibits are hard to see but the museum is a must for any visit to NYC. There is so much to see and the stories of the emergency services that day can bring a tear to your eye.

Date of experience: March 2018
Thank BJSutty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Powerful! Definitely get the audio tour and listen as Robert DeNiro mournfully narrates each of the exhibitions. Recommend reservations as the lines can be long.

Date of experience: April 2018
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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