The television is really hard to use. It was hard to press play and pause, scroll , and when I get it to play Netflix was grainy. There was something along the bedside table and floor. Otherwise, great!More
- Free Wifi
- Room service
The television is really hard to use. It was hard to press play and pause, scroll , and when I get it to play Netflix was grainy. There was something along the bedside table and floor. Otherwise, great!MoreShow less
Thank you for your kind review. I appreciate your feedback and will address these areas. We hope to welcome you again ... Stay well
This is my first time staying at a hotel since the pandemic and I will say that World Center Hotel exceeded my expectations. With separate in and out doors, various ways to check in and out, the ability to text your service requests to staff and hand sanitizer stations all throughout the hotel really made me feel that safety was a top priority.
Thank you for your review. I am Delighted that you enjoyed your stay and appreciated our Safe & Clean program. You brought a smile to my face. It's so nice to hear that we exceeded your expectations. We hope to welcome you again !
Our room was in the 12 floor and we got one windows and it looked inside the hotel. Was hoping for a better view, as well as no ken came to clean our room between each night. People kept coming into the elevator even though it was a two people limit. It was a good stay but it could have been better
Thank you for your review and feedback. While I am glad you had a good stay, I am sorry your stay was not what you expected. One of our Safety Guidelines during this pandemic is we are not providing Housekeeping Services to occupied rooms. You can certainly text or call our Front Desk and we can deliver clean linens and towels and take any items you wish to have removed. Hopefully in the next few months there will be positive changes that allow us to pull back from some of these protocols. Please contact us when you are looking to return, we will work to provide you a room with a few and up-to-date safety protocols. our Best -
There was no hot water in the shower! The water was barely warm! The room was very cold! No matter how I tried to turn up the Temperature on the thermostat it just stopped at 78! The WiFi is a complete trash! I tried calling guest service from the phone provided but no one answered!
Thank you for your review. I am so sorry to hear of your experience. We have not had any system wide issues, I certainly would like to look further into this. If you could send the room # you stayed, I will have our Engineering team inspect this. When you are next traveling to our neighborhood, I hope you will reach out to me and allow me to look after your room placement and see that your stay is without issue. Hope to hear from you in the near future. Stay well
Excellent stay!!! Stayed in a superior room with view. Front desk staff were kind and helpful. One of the most comfortable hotel beds. Multiple subway stations nearby to navigate the city. Would absolutely stay again!
Thank you for your review. We are thrilled you enjoyed you post vaccine getaway ! We do hope to welcome you again in the near future. Stay well
I stayed at this hotel for Valentine’s Day weekend with my boyfriend and I was not disappointed. The hotel is a 2 minute walk from the WTC. I booked a suite on the 10th floor and we had a beautiful view of the World Trade Center & the 9/11 memorial. The hotel itself was super clean & up to standards for creeping everyone safe with the pandemic we are in. Check in/out was super easy and took less than 5 minutes. I will definitely be returning!
Thank you for your review. We are so glad to know you enjoyed your stay. We look forward to welcoming you again .. Stay well