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“Nice amenities, but not worth the high costs” 3 of 5 bubbles
Review of Andaz Wall Street

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Andaz Wall Street
Ranked #80 of 477 Hotels in New York City
Certificate of Excellence
Seattle, Washington
Level Contributor
119 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Nice amenities, but not worth the high costs”
3 of 5 bubbles Reviewed 23 March 2012

As many other reviewers have stated, this property is a great location for Wall Street, has friendly "hosts", great coffee, wine each evening in the lobby and free mini bar items.

What's not too great is the room itself - mine was hot (they hadn't turned on the air for the season so there was no way to cool it down overnight), the lighting is terrible, the TV takes forever to get through all the intro screens, and the bathroom floors/walls are really starting to show the wear and tear.

I requested a quiet room away from the lifts so noise wasn't a problem.

I would stay here again if the price was right, but next time I suspect I will explore other local hotels that might better represent the four or five star standard.

Room Tip: Request a room facing Pearl Street to less street noise.
See more room tips
  • Stayed March 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank anchmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,706 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (352)
Date | Rating
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  • English first
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English first
Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 14 March 2012

We stayed in a room which was so hot and couldn't sleep the whole night.

We ordered dinner from the Restaurant . The Quantity they serve for the price not worth.

Would not recommend this Hotel.

Can't beleive this is one of Hyatt's!

  • Stayed March 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Shiny396
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM-AndazWS, Front Office Manager at Andaz Wall Street, responded to this review, 22 March 2012
Dear Shiny396,

I was terribly disappointed to read that we failed to provide you a room that was not cool enough. We are trying to manage the constantly fluctuating outside temperatures versus the temperature indoors with our air conditioning system. That being said, I sincerely empathize with your frustrations and cannot apologize to you enough for your room being uncomfortable.

While my apologies cannot reverse the experience you had, I truly hope you’ll accept mine and return to us at Andaz Wall Street. Should you choose to, please reach out to me directly so I may make sure you are properly taken care of.

Warm Regards,

David
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakton, Virginia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 13 March 2012

I am a former New Yorker who just wanted to stay in a hotel for a change instead of crashing at a relatives. LOVED this place. New, clean, near everything, the employees went above an beyond, etc. On top of that tho, the design of the place was so modern, so sleek, so chic that I felt like I had paid 5x as much.... I honestly didn't want to leave the room. One FYI - I asked for a non smoking room and got it, but I was right next to smoking room. But it was as if the person was in the room with me, it got so bad. It happened after midnight so I know there was no chance I could move at that point. I would most definitely go back but I would absolutely request to be put far away from a smoking room. (Also, this was a very last minute booking, so maybe it wasn't an option.)

Room Tip: See above...far from smokers!
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank steffo65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 13 March 2012

My mother and I celebrated my birthday at Andaz. We stayed 3 nights in Andaz Suite. After booking, I telephoned the hotel reservations and inquired if it was possible to upgrade us to a large Suite and was told that only can be done if initially booked through Andaz directly. To my surprise our regular Suite was larger than any hotel room we ever stayed in. We had corner to adjoining walls of windows with beautiful view of Wall Street and East River. We stayed on the 9th floor, the only thing about this room and I read about it in one of the review that that particular room has faulty heating system and instead of heat it releases cold air, so for the winter I would ask for this room on a different floor. In my case being a survivor of 911 Terrorists attacks I cannot tolerate heat and home live without putting heat on, so it worked for me just fine and air is good as I have difficulty breathing.

To sum it all up the entire stuff of the hotel bar none. The property unmarked, love it. Clean, great decor, Wall street style. My dream was to work on Wall street. But to vacation on Wall Street was a unexpected surprise. The restaurant although little bit on a salty side had great food and not overpriced. The hotel price you should expect to pay more, LOCATION.

Regarding the bathroom and the mirror. Our corner TV had mirror on the other side, which is one thing I had never seen staying in 5 stars. And that mirror faces window. Plenty of light day or night to put make up and do your hair and for guys to shave. Need magnifying mirror just ask for it. Otherwise, the tub was almost the size of that in mercer and it is for two.

Recommended attractions in the area. Battery Park, Liberty and Ellis Island. Enjoy Sea Port and even take a walk on Brooklyn Bridge. If you want to have a view of Manhattan, Brooklyn Staten Island, New Jorsy, and Governor, Liberty Ellis Islands and at the same time to learn everything about you see, take yellow taxi from pier 17 in Sea Port and wallah.

One thing that I was impressed with is that I actually felt that I owned apartment in the luxury building.

Take advantage of complementary coffees served 24/7, my favorite Late and complementary wine in the evening. Don't forget to tip the guys and girls at the pantry, they will layout their heart for you and if you tip or not they will be there to rifill your glass or make tea or coffee for you. Loved all of the Lobby guys and girl.

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank et49589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 10 March 2012

Due to flight issues we arrived at the hotel very late in the evening. The staff offered us a friendly welcome and after hearing of our flight delays upgraded us to a club room.

The room was lovely, with all mod cons. The bathroom was amazing with a bath rub the size of a small swimming pool.

Not the greatest location for tourists, however within walking distance of Battery Park for the Statue of Liberty & Ellis Island. Quite close to subway so Midtown is only a few minutes away.

Would definitely recommend this hotel, as the value for money was outstanding.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DrChino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaz Wall Street

Property: Andaz Wall Street
Address: 75 Wall Street, Entrance on Water Street, New York City, NY 10005-2833
Phone Number:
Region: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#18 Spa Hotel in New York City
#25 Romantic Hotel in New York City
#28 Business Hotel in New York City
#43 Family Hotel in New York City
#65 Luxury Hotel in New York City
Price range (per night): $275 - $896
Hotel Class:4.5 star — Andaz Wall Street 4.5*
Number of rooms: 253
Official Description (provided by the hotel):
Experience Lower Manhattan’s renaissance at Andaz Wall Street from Hyatt. Have a seat in the Andaz Lounge—an open, communal setting that’s equal parts living room and lobby—where your Andaz Host will warmly greet you and check you in with a handheld iPad. Complimentary High-speed wireless Internet and local calls will be make you right at home as well as free non-alcoholic beverages and snacks. Escape from the real world with high-impact treatments from The SPA or enjoy a quick stroll to South Street Seaport. It’s your call — you’re in the heart of it all. ... more   less 
Reservation Options:
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Also Known As:
Andaz Wall Street Hotel New York City

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