I went to NYC last week with my son and daughter. When we got there are rooms were not ready but we were early so was no big deal..We changed and stored our luggage. Staff was very helpful and helped us on our way. During my quick change i broke my chain of my necklace.It really wanted to wear my necklace that night to Lion king.I could not find a new chain for that night so the girl working the desk loaned me her chain so i could wear my necklace that night.That was our first day. When we went up to our rooms we found that they were a good size. Very clean. beds were extremely comfortable. Choice between feather and foam pillows.Towels were big and changed every day. The hotel was close to everything. Breakfast was good with lots of choices. The small kitchenette in our rooms had an oven, microwave and good size fridge. dishes etc. even a dishwasher.There is also a laundry room down stairs which we found helpful. The staff was helpful and very friendly.My son and I unfortunately got food poisoning at a restaurant on our first night. The staff at 1:30am cleaned and changed his bed. Disposed of the garbage and brought absolutely everything i asked for when needed.The next day they came up again and steamed cleaned the carpet and cleaned again the walls and changed everything on the bed including the bed skirt and curtains.When we were to sick to travel we changed our departure day and gave us the same rate. I can not say enough about the hotel and would stay again without question. the only negative point is the elevators. Very slow but considering the number of people the elevators accommodate . it really wasn't that bad.. You could not go wrong booking this hotel for your stay in NYC..Yes i checked the mattress for bed bugs.. there were none.. Extremely clean hotel..
- Official Description (provided by the hotel):
- When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more less
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- Also Known As:
- Staybridge Suites Times Square - New York City Hotel New York City