We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Location, New Hotel, Few Quirks”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Trump SoHo New York
Ranked #119 of 467 Hotels in New York City
Certificate of Excellence
Sydney
Level Contributor
121 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Great Location, New Hotel, Few Quirks”
Reviewed 19 April 2012

During a recent visit to NYC we decided to splurge and book into the Trump towers after reading reviews.

When we arrived the door man was exceptional. The hotel is on the corner of a very busy street with limited area for the cab to stop so we were double parked. The door man was prompt and gathered our bags and opened the door the the lobby. Everytime we walked through the lobby doors the door man was there to greet us they were great.

We arrived at 3pm which is check in time and were advised our room wasn’t ready. Reception advised it would be 40 mins so we decided to go shopping in Soho. Given it was winter I was disappointed that we were not called for our room until 5pm with no apology from reception for the delay.

Our room was gorgeous, great size beautiful view and the bathroom was great. I loved that you could control everything from the TV remote and did not have to get out of bed to move curtains or turn lights on/off. The personalised name on the TV and Phone were a great touch that I would expect in a Trump hotel. The nespresso machine was great and welcome macaroons were lovely.

There were a few unexpected issues however for a hotel that I had great expectations for. The air con in our room was crazy noisy. I had to keep turning it off to try and sleep and then the room would be stuffy and uncomfortable. There is no shelf in the shower for your own toiletries which is annoying having to keep getting out to go to the basin and they charge for daily WIFI. In 2012 WIFI should be standard in all rooms with no charge. Even little hotels that don’t charge the exorbitant prices Trump does offer this service for free.

Overall this hotel is new, clean and great location right near the tube and shopping however I would not stay there again given their prices and my experience.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carlystar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, 9 May 2012
Dear Carlystar,

Thank you for taking the time to share your experience at Trump SoHo. I am pleased that you enjoyed the hotel's location and amenities. I would be happy to discuss your experience personally with you, and can be reached at aoberoi@trumphotels.com or 212.842.5525.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,008 reviews from our community

Traveller rating
    2,024
    641
    199
    86
    58
See reviews for
609
1,255
139
527
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (823)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
East Northport, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 April 2012

Stayed at the Trump Soho in March with my husband for a last-minute nyc weekend getaway. We did not have advance reservations, just went after a disastrous attempt to stay at the Dream Downtown. Arrived in the evening, tired and aggravated, and were treated with the utmost in respect and customer service! Check in was a breeze, room was pristine, amenities comparable to only the finest in the city! Location is perfect for those who love to be downtown, but stay in an upscale hotel. Our stay was amazing and we can't wait to return! If I had to say anything negative it would be that in this day and age any hotel you stay in should provide complimentary in-room wireless service, especially with the premium rate paid to stay here at a Trump property, but at the Trump Soho only common areas had internet service free of charge.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LMEastNorthport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, 9 May 2012
Dear LMEastNorthport,

Thank you for sharing your feedback. I am pleased that you chose Trump SoHo on such short notice, and enjoyed the hotel's location and high service standards.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 April 2012

Perfect location, amazing views and impeccable customer service. This was our first stay at a Trump property but will definately not be our last. I expected the hotel to be beautiful - and it was, but it is also well executed. It is designed in a thoughtful, utilitarian way that still feels luxurious. From the copper sink in the bar area to the amazing shower next to the soaker tub with amazing views this hotel make you feel like a VIP. The ability to lay on the bed as you gaze at the incredible skylines of SoHo, uptown and downtown while controlling every aspect of your room via remote control is so conveniently modern. The property feels anything but sterile and cold; however, due to the warmth and hospitality of the employees. From the doormen who remember you after the first time to the concierge who can get reservations in a moments notice, everyone is personable and kind.

Room Tip: Rooms above the 25th floor or so have great, unobstructed views. Corner rooms have great panoramic...
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PJ P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, 18 April 2012
Dear PJPeek,

Thank you for sharing your feedback. I am pleased that you enjoyed your stay and the design elements of the hotel, as well as the service. I look forward to welcoming you back.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlsbad, CA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 April 2012

Took my wife and son here during Spring Break and had a great experience. Perfect location in SoHo and I don't think we'll ever go back to staying in Midtown again. Walk to great restaurants and shopping and a very quick cab or subway ride to anywhere in the city. We ended up using the subway most of the week because it was fun and quicker than a cab.

Rooms are great; definitely go for the view rooms on the higher floors - absolutely stunning. I found myself falling asleep with he drapes wide open to the expansive city lights and The Empire State Building looking Uptown. Staying elsewhere in the city you usually have a view of the building across the street, so these views are truly special and hard to find.

Service is top-notch as you would expect. Everyone is very attentive and service oriented for anything you throw at them. As an example, housekeeping must have noticed that I drank a particular kind of beer out of the minibar and made sure to restock the minibar every day with that kind and took some others out for more room of this brand. I never asked, they just noticed and did it.

Beds are fantastic! Top three beds for comfort I've slept in. Bathrooms are very well done, large, and have a great rain shower in addition to a large sunken tub. The mini-kitchen area was well done with a sink, espresso machine, mini-fridge, snacks, and a pull-out microwave hidden behind a door.

Rooms are kept very clean and the overall hotel's appearance is very well maintained. I didn't notice one thing out of place or needing repair. That is a very hard thing to accomplish for a hotel and they obviously pay attention to the details.

Final word: It's definitely worth the extra money and it can be confusing to find just the right place in NYC. Stop looking, this is the place. Thank me later....

Room Tip: Stay on the top floors for great views.
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pocitelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, 9 May 2012
Dear Pocitelli,

Thank you for sharing such detailed feedback. I am pleased that you enjoyed the location of the hotel and the service. I will be sure to share your comments with our mini bar team. Please do let me know if I can assist with any future plans.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 April 2012

Best Hotel I have stayed in in the lower West Side, by far.
Great service, beautiful decor, and prompt attention. Worth every dollar.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tenortunes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, 18 April 2012
Dear tenortunes,

Thank you for sharing your feedback. I am pleased that you enjoyed your stay, and I look forward to welcoming you again in the future.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Upper West Side
Trump International Hotel and Tower New York
Trump International Hotel and To...
#102 of 467 in New York City
4.5 of 5 bubbles 1,216 reviews
SoHo
The James New York
The James New York
#147 of 467 in New York City
4.5 of 5 bubbles 1,363 reviews
SoHo
SIXTY SoHo
SIXTY SoHo
#73 of 467 in New York City
4.5 of 5 bubbles 806 reviews
Show Prices
Show Prices
Show Prices
TriBeCa
Greenwich Hotel
Greenwich Hotel
#96 of 467 in New York City
4.5 of 5 bubbles 516 reviews
SoHo
Crosby Street Hotel
Crosby Street Hotel
#4 of 467 in New York City
5.0 of 5 bubbles 754 reviews
Financial District
The Ritz-Carlton New York, Battery Park
Show Prices
Show Prices
Show Prices

Been to Trump SoHo New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Trump SoHo New York

Property: Trump SoHo New York
Address: 246 Spring Street, New York City, NY 10013-1521
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Spa Hotel in New York City
#30 Business Hotel in New York City
#62 Family Hotel in New York City
#85 Romantic Hotel in New York City
#97 Luxury Hotel in New York City
Price range (per night): $463 - $922
Hotel Class:5 star — Trump SoHo New York 5*
Number of rooms: 391
Official Description (provided by the hotel):
Adding distinction to the skyline, Trump SoHo® New York brings a new perspective of Manhattan from its 391 guest rooms, providing unparalleled views of the city from floor-to-ceiling windows in the deluxe and premiere rooms and suites. The Spa at Trump® features New York's only luxury hammam experience, relaxation rooms and fitness center. Trump SoHo is pleased to welcome the new signature restaurant Koi SoHo, featuring an imaginative menu of contemporary Japanese cuisine. Plan your business or social gathering in one of the hotel's exclusive meeting and event spaces. Unwind over cocktails in The Library or retreat to the seasonal Bar d'Eau with its outdoor pool deck. Possessing one of the city’s most coveted locations where SoHo meets Tribeca and the West Village with celebrated art galleries, restaurants, shopping and nightlife, Trump SoHo New York is downtown like you’ve never experienced. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia APAC, Sabre Hospitality Solutions, Wotif.com, Ctrip TA, lastminute.com.au, Agoda, Odigeo, Priceline, Hooroo Pty Ltd, TripOnline SA, HotelsClick, HotelQuickly, Evoline ltd and Hotelopia so you can book your Trump SoHo New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Trump Soho New York Hotel New York City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing