To celebrate my birthday I choose to stay at this breath taking establishment and I was completely amazed at the outstanding customer service skills of everyone I met from beginning to end.
A nice woman by the name of Joan Ramrup helped me at the Mail desk when I arrived for my reservation. She made checking in a breeze and was polite enough to give me a quick tour of the establishment. Which is truly amazing !
The room was immaculate & well kept. Views were amazing from the room.
My cocktail & dinning experience at Trouble Trust and Villard Restaurant were truly exceptional . My waitress /waiter were always checking in to make sure my needs were met and if I was comfortable. Some even made small jokes which is a nice touch.
Overall my experience at the Palace precedes all my expectations and honestly felt like a princess throughout my stay.
Thank you all for making my birthday experience one of the best !
- Fitness centre