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Reviews (2,375)
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All reviewsherald squaregreat locationtimes squarenew yorkpenn stationfree breakfastempire statethe breakfast arearooms are smallbagelsaround the cornermajor attractionsfront desk staffwould definitely stay here againtwo double bedsstreet noisecentral location
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52 - 57 of 2,375 reviews
Reviewed 4 April 2018 via mobile

We stayed here in spring of 2017 and it was so nice, we stayed again on our next visit in spring 2018. A short walk from Penn Station, and it is right next to the Herald Square subway station. The hotel is updated and clean. Nice breakfast selections and the staff are all very friendly and helpful with directions. We store bags on arrival and departure day which is easy and a great benefit. We will stay here again on our next visit!

Stayed: April 2018, travelled with family
Thank Ellen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-NYCEM, Team Hampton at Hampton Inn Manhattan-35th St/Empire State Bldg, responded to this reviewResponded 6 April 2018

Thank you so much for your review of our hotel. We are happy to hear that you enjoyed your stayed with us, and glad you were able to take advantage of our amazing location. Your comments on the friendliness of the staff will be shared with our entire team, and we hope to welcome you back to Manhattan very soon!

Regards,
Team Hampton

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Reviewed 3 April 2018

This property is close to Herald Square but fairly quiet. Easy walk to Times Square, Bryant Park, 5th Ave and subway to downtown. Breakfast was convenient with a variety of options. Rooms are small but comfortable.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank elizabethv50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-NYCEM, Team Hampton at Hampton Inn Manhattan-35th St/Empire State Bldg, responded to this reviewResponded 5 April 2018

Thank you so much for your review of our hotel. Being located in the center of the city, our rooms are a bit small but we are glad that you were still comfortable. We are glad you were able to take advantage of our amazing location! We hope to welcome you back to Manhattan very soon!

Regards,
Team Hampton

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Reviewed 3 April 2018

Very good value proposition for the accommodations as well as the location. Like many hotels in this area the layout of the floors is quite tight, not that many rooms and corner rooms have one another's doors almost up against each other, but once inside the rooms the space is very well used. The elevator capacity seemed quite adequate even at checkout time (unless one breaks down, I suppose). The staff was very helpful and accommodated my requests well. This visit was my first use of the e-key feature and it worked very smoothly, combined with e-check-in I can see how it would be a boon if your arrival is at a busy time or after a tiring trip.

This Hampton Inn is part of a cluster of hotels near the end of the block on 35th with access to the Herald Square Subway station within a few feet of the door, which in turn connects to the 33 St. PATH, and is two blocks from Penn Station. We're talking the very middle of Midtown so getting to and from there to anywhere and getting around town is well taken care of, allowing for better enjoyment of a NY visit.

  • Stayed: March 2018, travelled solo
    • Value
    • Cleanliness
    • Service
Thank JRDelirious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-NYCEM, Team Hampton at Hampton Inn Manhattan-35th St/Empire State Bldg, responded to this reviewResponded 5 April 2018

We can't thank you enough for your incredibly positive review. Please know that all of our employees work very hard and care very much about making sure our guests have a great stay with us. Reviews from this site are shared with them, and all of the reviews are appreciated as they are appreciation for hard work, or indications of where we can improve. We are glad you were able to take advantage of our amazing location! We look forward to welcoming you to New York City again in the near future!

Regards,
Team Hampton.

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Reviewed 2 April 2018

A good value and a great location near lots of great shopping and restaurants. The staff was very friendly and welcoming. The complimentary breakfast exceeded my expectations. I'm accustomed to seeing a plate of pastries with a glaze of high fructose corn syrup on each pastry. But, the breakfast offered two types of coffee, teas, oatmeal with toppings, waffles, protein bars, eggs, sausage, bacon, cereals and more.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Tracy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-NYCEM, Team Hampton at Hampton Inn Manhattan-35th St/Empire State Bldg, responded to this reviewResponded 5 April 2018

We can't thank you enough for your incredibly positive review. Please know that all of our employees work very hard and care very much about making sure our guests have a great stay with us. Reviews from this site are shared with them, and all of the reviews are appreciated as they are appreciation for hard work, or indications of where we can improve. We are glad our breakfast exceeded your expectations! We look forward to welcoming you to New York City again in the near future!

Regards,
Team Hampton

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Reviewed 26 March 2018 via mobile

Location is outstanding for this hotel. Across from Macys, right off subway. Service was great, everyone was helpful. It just wasnt thier night. Elevator was broken, water was restricted. It happens, stuff breaks, things need service, etc.

Stayed: March 2018, travelled with family
Thank PTycz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-NYCEM, Front Office Supervisor at Hampton Inn Manhattan-35th St/Empire State Bldg, responded to this reviewResponded 28 March 2018

Thank you for your review regarding your recent stay and are happy to hear that you were pleased with our service. We use this feedback to improve our service for your next visit, and please know that we have addressed the issue with regards to the elevator with our engineer team. We hope you will return soon to see these improvements!

Warm Regards,
Team Hampton

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