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“Great family hotel”

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Mountain Inn & Suites
Ranked #2 of 5 Hotels in Flat Rock
Certificate of Excellence
Reviewed 20 April 2012

We stayed three nights in January and found the Mountain Inn & Suites to be a perfect place for a family stay. The suite was spacious and well appointed. The room was very clean and the staff was very friendly. Breakfast was nice with good selections. My only criticism is that we could hear the footsteps from the floor above. It was loud enough to wake my daughter.
I will return, but I'll ask for the top floor.

Room Tip: top floor is probably quieter
  • Stayed: January 2012, travelled with family
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Thank knewthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (287)
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224 - 228 of 287 reviews

Reviewed 11 March 2012

We traveled for a long weekend with our pets. After staying the previous night in VA at a Best Western that was dirty, noisy and tried to charge us an extra $40 for our two small dogs, the Mountain inn was a welcome relief. The rooms were clean, the charge for our dogs was $20 for the stay and the staff was very accommodating. We went for a suite which was very affordable. The breakfast was typical stuff, not my taste but if you're in a pinch I guess it would do. One thing I should mention, we were on the first floor and a family with kids checked in very late above us. I had to go out to the front desk twice to complain that the kids were running and jumping all over the room above making noise which woke all of us up. That was not the hotel's fault and they did manage to finally warn the guests upstairs that they would not tolerate their behavior. It speaks more to the rudeness of people who have no consideration or manners for themselves or their bratty kids.

Room Tip: We asked for a suite which put more distance between the hall and our dogs who sometimes get nervous...
  • Stayed: February 2012, travelled as a couple
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3  Thank metrowmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2012

Very clean room and friendly staff! Price was great, queen suite (2 bedrooms, 3 queens) for 79 bucks!

  • Stayed: January 2012
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4  Thank Stace1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2012

Really enjoyed staying here. Clean, comfy room, super friendly staff and great (hot) breakfast. They are currently renovating the exercise room (months now?), so I had to pay for a local gym ($15/day or $35 per week). It was only about a mile away, so quick to get to, but they should have worked out a deal with this gym while they are renovating their exercise room. Aside from that, a great stay and I will stay here again on my next trip to Hendersonville (if they have an exercise room).

Room Tip: Before unpacking your stuff, check your wifi signal from the desk in the room. I had to change room...
  • Stayed: January 2012, travelled solo
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1  Thank preisner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2011

This is our favorite hotel in the Hendersonville/Asheville, NC, area. The best staff and rooms...always feel right at home!!

  • Stayed: October 2011, travelled as a couple
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2  Thank mksenior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mountain Inn & Suites

Address: 755 Upward Rd, I-26 at Exit #53, Flat Rock, NC 28731-5665
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Flat Rock
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Flat Rock
Price Range: $131 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mountain Inn & Suites 3*
Number of rooms: 67
Official Description (provided by the hotel):
The Mountain Inn & Suites is locally owned and operated allowing us to put the emphasis on our guests versus corporate procedures and policies. We take great pride in anticipating and exceeding our guests’ expectations. Our #1 goal is to provide you with clean and well maintained accommodations combined with genuine Service and Mountain Hospitality, second to none.A popular destination for visitors to Asheville, Biltmore and the mountains of Western North Carolina, we are conveniently located just minutes from Hendersonville and historic Flat Rock. In addition, our guests have free wireless internet access and will receive a complimentary Hot breakfast each morning. We would love to be your host! ... more   less 
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Also Known As:
Mountain Inn And Suites
Mountain Hotel Flat Rock

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