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“FAB-ulous!” 5 of 5 bubbles
Review of Marriott Vacation Club Pulse San Diego

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Marriott Vacation Club Pulse San Diego
Ranked #162 of 283 Hotels in San Diego
COS
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“FAB-ulous!”
5 of 5 bubbles Reviewed 16 February 2012

I was in San Diego working and needed to be closer to work and collegues, inspite of being very full, the folks at Sheraton on A Street got me in. AND got me into a wonderful suite. The bed was amazing, it was clean, comfortable, good view and everyone was so nice and made me feel like I was home. The food in the restaurant was good and room service was WONDERFUL!!! Wow, Sheraton, for my first stay ever.........YOU MAKE ME WANT TO RUSH BACK! Thank you! : )

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SaoirseCOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSuitesSD, General Manager at Marriott Vacation Club Pulse San Diego, responded to this review, 23 February 2012
Thank you for your glowing review! Your kind words are very much appreciated. We are delighted that our staff was able to find you the perfect accommodations for your stay. Hurry back and visit us again soon as we would love to welcome you back to the Sheraton Suites San Diego at Symphony Hall!
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1,899 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (215)
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Irvine
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 14 February 2012

We just want to say that we were very impressed with all of the staff. Everyone we dealt with was so friendly and professional. The hotel is obviously well managed and the staff reflect this. Thanks for a great stay. We will be back. It is a convenient location. Driving up to the 11th level of the parking garage could be a problem for some, especially if you have to take your car out during your stay. It is a unique hotel since it starts on the 12th floor but we do not see that as a problem..We encountered noisey neighbors on Saturday night and we were assured by the front desk that if the problem continued they would do something to remedy it. Thankfully it subsided so we really don't know what they would have done. All in all a great choice.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wOrldTrav39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSuitesSD, General Manager at Marriott Vacation Club Pulse San Diego, responded to this review, 23 February 2012
Your wonderful compliments are truly appreciated! Since we are located on top of the San Diego Symphony Hall, our unique layout offers guests breathtaking views right in the center of it all! We regret to learn of any noise disruptions during your stay with us, but glad that this quickly remedied itself and no further action was necessary. Thank you for your kind review. It would be our pleasure to welcome you back again!
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Ottawa
Level Contributor
117 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 14 February 2012

Stayed for two nights here during a trip around California. Very friendly and attentive staff members. Only a couple of minor drawbacks. Internet hookup was confusing and had to call for assistance a couple of times. Very noisy neighbours as well but ceased upon a call to the front desk. All in all an enjoyable stay.

  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pxb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSuitesSD, General Manager at Marriott Vacation Club Pulse San Diego, responded to this review, 23 February 2012
It is wonderful that you had an enjoyable two night stay with us. We regret that you experienced inconveniences during your trip and trust that our staff quickly assisted you with any questions or concerns. Thank you for choosing the Sheraton Suites San Diego at Symphony Hall for your trip around California. We hope we get the chance to welcome you back again!
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NJ
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 February 2012

I have been to America's Finest City many many times. I have also stayed and many different hotels downtown, but I always seem to come back to Sheraton Suites Symphony Hall. The fact that the hotel starts on a higher floor is just different, not a problem. The suites are very comfortable (I have been here with both my family and alone). Everything you can want is within walking distance. Petco Park, Gaslamp District, Harbor attractions, etc. Staff is very welcoming and friendly. Restaurant is good, nice comfortable bar area and if you are SPG (certain level, I am not sure what), there is a nightly reception room with free drinks and snacks...can't wait till my next trip!

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank jack4359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSuitesSD, General Manager at Marriott Vacation Club Pulse San Diego, responded to this review, 10 February 2012
We are delighted that you continue to return to the Sheraton Suites San Diego at Symphony Hall! As a frequent guest, Starwood Preferred Guest membership rewards loyalty with many perks and benefits and if this is of interest to you, the details can be found on our website. Thank you for your wonderful review. Your loyalty to our hotel is very much appreciated and we can't wait to welcome you back again!
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 31 January 2012

Stayed at this hotel for 2 nights, a fri and a sat. Fri was good, except for there was a lightbulb out in the bathroom and no extra toilet paper, which we almost ran out of between 3 people. Upon returning to the room Saturday the room had been cleaned but there were 2 dirty towels left in the bathtub.
Saturday night there was a group of noisy guests that woke us up around 1:15am. I called the front desk to complain and they said they'd take care of it. An hour later I was still awake b/c of the same noisy guests so I called down again and was told they'd send security up to talk to them. When my alarm went off at 4am, I heard the same people in the hallway still and called down for the 3rd time to complain! The response I got was that it was a Saturday night & people party on the weekends. I feel the front desk staff could have done more....I lost 3 hours of sleep b/c of their lack of understanding. And also the sofa sleeper mattress is super uncomfortable!

  • Stayed January 2012
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Fltattchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSuitesSD, General Manager at Marriott Vacation Club Pulse San Diego, responded to this review, 10 February 2012
Thank you for sharing your review. It is unfortunate to learn about the noise disturbances and inconveniences that you encountered during your stay with us. We understand how frustrating this may have been and deeply regret that you did not receive the peaceful stay you deserved. With your feedback, we will coach our staff further to emphasize the importance of accommodating our guests in this regard. We hope that we get another chance in the future to provide you with a relaxing experience in all areas and appreciate your bringing this point to our attention. Thank you.
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Additional Information about Marriott Vacation Club Pulse San Diego

Property: Marriott Vacation Club Pulse San Diego
Address: 701 A. Street, San Diego, CA 92101 (Formerly Declan Suites San Diego)
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #162 of 283 Hotels in San Diego
Price range (per night): $194 - $431
Hotel Class:3.5 star — Marriott Vacation Club Pulse San Diego 3.5*
Number of rooms: 264
Reservation Options:
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Also Known As:
Sheraton Suites San Diego Hotel San Diego
Sheraton Hotel San Diego
Sheraton San Diego
San Diego Sheraton

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