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“"San Diego, On the Beach"”
2 of 5 bubbles Review of Ocean Park Inn

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Ocean Park Inn
Ranked #29 of 279 Hotels in San Diego
Certificate of Excellence
cape coral
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“"San Diego, On the Beach"”
2 of 5 bubbles Reviewed 26 March 2012

We stayed here in March. The location is wonderful-right on the beach. Rooms were attractive, and the hotel was close to restaurants. The problems we encountered were with the room itself. We stayed in a King, Balcony View room. The bathroom was not cleaned well. There were hairs on the floor and some mildew. The next problem arose in the late afternoon. We heard the shower very loudly from the adjacent room. The adjacent bathroom must be directly behind the head board of the bed. When I called the front desk, I was told that people come off the beach and it should end soon. We went out for dinner and turned in for the night at 11pm. In the middle of the night approximately 2am, we were awakened by the sound of rushing water. This went on for 40 minutes! It was impossible to sleep. I have stayed in many hotels and motels and have never encountered water sound as loud as this establishment. The sound was loud enough to record on my iphone which I did play back for the front desk to hear. This was supposed to be more of an upscale hotel. I'm surprised they do not invest in sound insulation between the guest rooms. Fortunately, we were only booked for one night. It would have been nice if the font desk offered to change our room after our first noise complaint at 5pm, rather than shrug the complaint off and tell us to wait it out. It makes one wonder if their rooms other rooms have the same problem.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank flgetawaymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mat R, Front Office Manager at Ocean Park Inn, responded to this review, 30 March 2012
We're happy to hear you liked our location - it is quite ideal, right on the beach in the middle of restaurants and shopping.

To address the rest of your review:

Each room is double-checked, sometimes even triple-checked, by our staff before a guest arrival. This staff includes both our housekeeping and maintenance staff. We do this because we believe our guests, who often have been traveling for many hours, deserve a clean, functioning guestroom.

There are, of course, rare instances in which our staff misses something. Hair on your bathroom floor is absolutely unacceptable and we take great measures to avoid this. Upon hearing there was a problem, our first response was to immediately go into the bathroom and re-clean the floor – but you declined to have this done. Instead, you and your husband accepted a complimentary amenity. Unfortunately, at no point did you ever mention mildew during your stay, which is grounds for immediately switching guestrooms. Although we have never had any kind of mold or mildew on our property, we have since examined your bathroom very closely and have not discovered the location of any mold or mildew. Please call us to discuss this anytime!

There is not a bathroom directly behind the headboard wall in your particular room (or any room, for that matter). This is not a complaint we have ever received before, so our maintenance staff will be doing a full inspection to ensure everything is functioning properly. We will also make sure our front desk staff has an appropriate response for any similar problem in the future.

Although you did not enjoy your stay with us, we truly appreciate your feedback. It is a valuable tool in our never-ending effort to make the Ocean Park Inn a superb property.
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1,020 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (346)
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English first
Belen, New Mexico
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 March 2012

The people who work this hotel work well as a team. They are friendly, helpful, efficient, and welcoming. The hotel was clean. The service superb! The help from the staff great! One of the best hotels!

Room Tip: Beach view is well worth the little extra.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank E B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mat R, Front Office Manager at Ocean Park Inn, responded to this review, 30 March 2012
Thank you very much for the great comments about our staff! Our staff works very hard to provide the best customer service possible and we're glad to hear it's paying off! We hope to see you again in the future.
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Fair Oaks, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 March 2012

The underbuilding parking is a plus. Had a little trouble with room keys not always working, but otherwise, no problems. The continental breakfast was adequate. Location is superb.

Room Tip: Ask for a room with some view, but not totally on the beachfront - makes for more privacy.
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shelley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mat R, Front Office Manager at Ocean Park Inn, responded to this review, 20 March 2012
Parking is certainly at a premium in Pacific Beach, so offering our underground parking to guests takes away much stress and hassle. It sounds like you enjoyed one of our partial view rooms - these rooms are great because you can still see the ocean and hear the waves crashing at night, but they're more affordable than a full view room. Thank you for staying with us, we look forward to your next stay!
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Laytonsville, Maryland
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 9 March 2012

We had wonderful stay. OPI is convienent to shops, restaurants and the beach. With the help from the front desk we used public transportation to go to downtown San Diego ( $5 person for all day usage). All of the staff at OPI could not have been more helpful and accommodating!
Thank you for a wonderful stay and we will see you again!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jpchaplin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mat R, Front Office Manager at Ocean Park Inn, responded to this review, 20 March 2012
We're glad you were able to take advantage of the front desk's concierge services. We are more than happy to print directions, print boarding passes, and ship packages for you anytime! We look forward to seeing you again.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 March 2012

Im in love with this Place !!! We had the same room every year we visit here.We had a nice King Bed with balcony view..The Staff are the best Sachin , Matt and the rest of the staff. will be back again in Apr. 2012 hoping we get the room again!!! ")

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ferniesky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mat R, Front Office Manager at Ocean Park Inn, responded to this review, 20 March 2012
Thank you for such wonderful feedback! We are extremely excited to know you've become a loyal guest of ours. Make sure you're signed up for our newsletter to receive returning guest specials! We look forward to seeing you in April.
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Additional Information about Ocean Park Inn

Property: Ocean Park Inn
Address: 710 Grand Ave, San Diego, CA 92109-3904
Phone Number:
Region: United States > California > San Diego
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in San Diego
#17 Romantic Hotel in San Diego
#32 Business Hotel in San Diego
#46 Family Hotel in San Diego
Price range (per night): $269 - $590
Hotel Class:3 star — Ocean Park Inn 3*
Number of rooms: 72
Official Description (provided by the hotel):
Stay at the Ocean Park Inn and see for yourself why San Diego is known as America's Finest City. Superior location, year-round sunshine, underground gated parking, incredible ocean views and an abundance of activities are only a few things this contemporary, boutique San Diego Inn has to offer! Start your day out with our delicious complimentary breakfast. Then spend the day deciding which of the 95 walkable restaurants you would like to visit or just order some food to be delivered by one of our partner restaurants while lounging by our ocean view pool! Whether for work or pleasure the Ocean Park Inn will provide the productive or relaxing stay that you are in search of! ... more   less 
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Also Known As:
Ocean Park Hotel San Diego
Park Inn San Diego
Park Inn Ocean
Ocean Park Inn San Diego

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