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“February break”

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Best Western Plus Hacienda Hotel Old Town
Ranked #72 of 279 Hotels in San Diego
Certificate of Excellence
Vancouver, BC, CAD
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“February break”
Reviewed 16 February 2012

A Best Western Inn at first raises caution flags - the rooms are large - high ceilings - complex is large as well right in the middle of Old Town San Diego - I would stay here again - the restaurant tries, however service is not their best!

Room Tip: ask for a view - you may have to choose from a king or two queens!
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  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank 2stepRich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (327)
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Bahia Blanca, Argentina
Level Contributor
153 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 13 February 2012

The room was clean and sufficiently comfortable. The in-room safe never worked. I was moved from the 1st room I was allocated and the safe in the 2nd room never worked!!!

  • Stayed February 2012, travelled solo
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2 Thank Chris_fss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 February 2012

Great value. With a tasty breakfast included, this stay is worth the price! AAA parking discount. Near everything. Grills in the open air spaces, plenty of room to gather for groups. Super friendly and fast staff. We'll be back!

  • Stayed February 2012
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Helpful?
1 Thank TheHarvsBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 31 January 2012

The location of the Best Western is very convenient in Old Town but the rooms are just OK - pretty clean and basic. The worst part of the trip was when a colleague had items stolen from her room and the management was less than helpful or cooperative. So be very careful with your valuables and use the safe even if leaving for a short time.

Room Tip: Be aware that some of the buildings are a long way from the loby and up a steep hill or via a series...
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  • Stayed January 2012, travelled on business
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Helpful?
4 Thank Dory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old Town, responded to this review, 3 February 2012
Thank you very much for your comments. Unfortunately this guest was the victim of a very unfortunate, isolated incident. Management did fully cooperated with the guest and the police did a thorough investigation on this incident and was reported to our insurance company. Additionally, management provided the guest with a laptop computer to use throughout the stay and made available all other accommodations requested by this guest. The management of this hotel takes very seriously the safety and security of our entire guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Van Nuys
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 January 2012

I stayed with a friend for a girl's weekend away. The grounds and architecture of the Hacienda is lovely. There are several places where guests can sit outside to enjoy the beautiful weather on a patio amidst bougainvilleas. From a balcony above, you can see red-tiled roofs, rich foliage, and winding staircases. It is also right in Old Town, which I think I liked the most about the place. We didn't need to get into a car if we did not feel like it, and it's kind of nice to have a few drinks and know you can just walk home. The rooms were clean and large enough but a bit dark. It is not a luxury hotel in terms of the rooms. The shutters kept the room exceptionally dark at night--great!--but did not keep out noise much. We could hear movement upstairs, voices next door, and someone emptied trash or something early in the morning. Pool and jacuzzi nice. Free breakfast not worth it. Overall, if you plan to stay in the room a lot and you are a light sleeper, I don't recommend it. If you want to be able to hang out in a fun place without having to drive and a beautiful environment, it is great.

  • Stayed January 2012, travelled with friends
    • Value
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Helpful?
2 Thank BeatriceBloom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Hacienda Hotel Old Town

Property: Best Western Plus Hacienda Hotel Old Town
Address: 4041 Harney Street, San Diego, CA 92110
Phone Number:
Region: United States > California > San Diego > Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#72 Romantic Hotel in San Diego
Price range (per night): $164 - $426
Hotel Class:3 star — Best Western Plus Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western

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