We had to stay in area close to UCSD medical center a couple of days before traveling to our home 2+ hours away. Hilton Garden found perfect room for my recovery with walk-in shower & handicap amenities More
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We had to stay in area close to UCSD medical center a couple of days before traveling to our home 2+ hours away. Hilton Garden found perfect room for my recovery with walk-in shower & handicap amenities MoreShow less
Good afternoon Jeanne T,
Thank you for your review of your recent stay. How wonderful that our stay was a comfortable place to stay during your recovery. We are so glad to hear it. We hope you will stay with us again and wish you a speedy recovery.
Great location - only 15 minutes away from downtown. Very friendly & courteous front desk staff. Nice restaurant & deli on the premises. This hotel has all the basic amenities to make your stay comfortable..
Good afternoon bmodi2018,
Thank you for your review of your recent stay. We are delighted to you enjoyed the NY Garden Deli and Bistro 39 Restaurant. Our staff does their best to offer a welcoming and friendly service. We are glad you liked the location and look forward to having you back soon!
I was greeted after midnight by the desk manager Tina who could not have been friendlier or more helpful. My suitcase had broken and she was so helpful in loading my bags and providing a dolly to use to transport my bags. I also want to thank the General Manager who spent at least 15 minutes helping me to figure out my IT difficulties after traveling from the east coast - very patient and kind. The restaurant staff were also attentive and accommodating. Beautiful location and friendly service!!
Dear Jeni W- thank you for the wonderful comments. Tina is an outstanding representative for us, and does a great job with guests. I am just glad that the situation with your lap top was a simple one- my skill set was just enough to get it rectified. Very glad I could assist.
Thank you for staying with us, and we look forward to your next visit.
Very nice place, lobby was so comfortable, room was clean, but I wish the pool was more inviting. I was surprised to see our room had a patio. The TV could have used a better GUIDE, but is sort of normal for hotels. The staff was the best part, so very nice and friendly. Yes, I would stay again.
Good afternoon Anthony,
Thank you for your review. We are glad you found the lobby and rooms comfortable and clean and we appreciate the compliments towards staff. We are thrilled you will be staying with us again - we look forward to it!
Not up to usual Hilton standards, pool is smaller than an average, appointments in room are not usual Hilton quality and we were given a “newly renovated room. Bathroom very small, towels are kept in an open metal mesh basket on the floor of the bathroom.
Dear MyIrishFamily- thank you for letting us know about your recent experience. I am completely surprised that you did not enjoy the new room. That is the first negative response we have ever received on one of those rooms. The sliding barn door makes the bathroom actually larger than normal, although the walk in shower is larger than standard.
I am sorry that you did not enjoy your stay with us, and wish you safe travels.
Really nice breakfast—get the room rate that includes breakfast. We really liked the location, and with free parking the overall cost stayed quite reasonable. Powerhouse park was a nice nearby beach that we had a great day at. We’ll be back!
Good afternoon Jack B,
Thank you for your review. We are happy you enjoyed breakfast at our restaurant Bistro 39, and that you liked the location of beautiful Del Mar / San Diego. Yes, Powerhouse Park is a fun one! Looking forward to having you back soon.