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“EXCELLENT SERVICE”

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Homewood Suites by Hilton San Diego-Del Mar
Ranked #16 of 278 Hotels in San Diego
Certificate of Excellence
cambridge,ma
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“EXCELLENT SERVICE”
Reviewed 9 January 2012

Having made a mistake in the date of my reservation with a reservationservice both the front desk clerk and the manager went out of their way resolving this problem even though it required 2 lengthy phone calls

Room Tip: Don't take room adjacent to exercise facility unless you want to be awakened at 6am
See more room tips
  • Stayed November 2011, travelled as a couple
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Helpful?
Thank reiseonkel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (240)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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English first
Folsom, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2012

Stayed here over the holidays with our kids and grandkids. Did not expect the free dinners and beer and wine that were included during the week. Very tasty and plentiful. We were appreciative that we did not have to venture out to a restaurant with a 2 year old after a long day at Legoland or the Zoo. Very kid friendly, helpful staff, clean, all the amenities you could want. Definitely recommend.

  • Stayed December 2011, travelled with family
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Helpful?
1 Thank Nina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Wyoming
1 review
Reviewed 5 January 2012

Stayed here for 6 nights. Great customer service by all staff. Good location for all attractions. Within 20 minutes of Seaworld and Zoo. Rooms are clean and property is well maintained. Would highly recommend this hotel.

Sara M

  • Stayed December 2011, travelled with family
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Helpful?
Thank sarameyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
1 review
Reviewed 4 January 2012

Had an excellent stay, great warm (though standard) breakfast. Great customer service. Room was on first floor, right next to the exit and was the only bad point, but didn't bother us.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ganeshram i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 January 2012

I have been there for 7 days for holiday seasons. I have booked 1 queen studio but found an issue that bathroom door was broken, then switch the room. However, I also noticed that heating system did not work. So, I requested a room- upgrade to the front guy, Dan. He was one of the best front persons I have ever met. He offered me a King bedroom suite, but it was smoking room. Then, I also asked to Ann, general manager to switch the non-smoking room, and she offered me two queen bedroom suite. It was amazing. Everyone working in this hotel is very friendly and helpful during the stay. They are always customer’s side.

They also have free parking, free internet, free breakfast with meats and free dinner with red and white wines and beer during weekdays (5-7PM).

This hotel is way better than 5 star hotels I have ever been regarding overall services, price and etc.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank joohyunish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton San Diego-Del Mar

Property: Homewood Suites by Hilton San Diego-Del Mar
Address: 11025 Vista Sorrento Parkway, San Diego, CA 92130-8202
Phone Number:
Region: United States > California > San Diego
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in San Diego
#21 Business Hotel in San Diego
#21 Romantic Hotel in San Diego
Price range (per night): $172 - $479
Hotel Class:3 star — Homewood Suites by Hilton San Diego-Del Mar 3*
Number of rooms: 120
Official Description (provided by the hotel):
Located in Torrey Hills, near Torrey Pines Beach, the Homewood Suites by Hilton® San Diego-Del Mar was specially designed to provide you with a secluded, stress-free stay. Our contemporary studio, one-bedroom and two-bedroom suites provide a true residential feel with all the comforts and luxuries of home. ... more   less 
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Also Known As:
Homewood Suites San Diego-Del Mar Hotel San Diego
Homewood San Diego
San Diego Homewood Suites

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