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All reviews no tipping seaport boston the world trade center convention center silver line great hotel health club logan airport room service within walking distance water taxi business trip public transportation close to the airport south station corner room the north end
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Reviewed 14 November 2018 via mobile

Here with husband for business meeting he has. Room is a suite with a very comfortable living room. Bathroom has a TV built into the mirror which is nice except it's exactly where I would have been prone to have LOOKED into the mirror. However there were 2 make-up mirrors and a separate make-up towel which I'd never seen in a hotel before. (It says "make-up" on it or I wouldn't have known.) Very nice coffee/bar area. We had a corner room so we had nice views from each room. Need was very comfortable with excellent pillows HOWEVER had we NOT been happy with our pillows, there was a "library" of NINE pillows from which we could choose plus a pillow top mattress we could add. They didn't state if there was an additional cost for these. The was a large umbrella for use in the closet ($25 for purchase). They'd likely tie my shoes if I'd asked. Uber service was easy from place to place when needed. Would certainly come here again.

Date of stay: November 2018
Trip type: Travelled on business
1  Thank FairyGrandma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigC204, Public Relations Manager at Seaport Hotel, responded to this reviewResponded 5 weeks ago

Thank you so much for your comprehensive review! And there is no extra charge for pillows from the Pillow Library! We look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2018

$300+/night for 6th floor room with a bad view, after making a reservation months in advance. Expected better! Staff good and restaurant good. Super location, convenient for Convention Center and Logan Airport.

Room tip: Don't stay under the 10th floor
Date of stay: November 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank cvcosgrove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigC204, Public Relations Manager at Seaport Hotel, responded to this reviewResponded 5 weeks ago

We're so sorry that you were not pleased with the view from your room. We are always happy to relocate guests to other rooms if they are not pleased with their room based on availability -- most good hotels will always be happy to do that for future reference. We're glad that you enjoyed our restaurant and staff.

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Reviewed 13 November 2018

The Seaport Hotel is located within walking distance of everywhere you want to go in Boston. It's super close the the airport too. We found the staff to be the BEST part of the hotel. From check-in to check-out and everywhere in between we had lovely experiences with the staff. I'd like to highlight the staff in the hotel restaurant/bar - they were so friendly and went above and beyond.
The hotel is HUGE because it is also the convention center space. It can be a bit confusing to get around if you're there for a conference, but the friendly staff can direct you!

Date of stay: October 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Katy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigC204, Public Relations Manager at Seaport Hotel, responded to this reviewResponded 5 weeks ago

Thanks so much for your compliments and we will pass them along to our team members. We take great pride in trying to deliver great service to our guests so it's always gratifying to hear from folks like you!

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Reviewed 12 November 2018 via mobile

Wonderful experience, from the front desk to checkout and room service. The location is great. Tons of great restaurants to grab a working lunch or dinner. Thank you Jackie for a great experience. I will be back.

Date of stay: November 2018
Trip type: Travelled on business
1  Thank Monica F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2018

The location and grounds were great. The front desk staff, as well as the staff in the restaurant, were great as well. The not-so-good was the room. Be aware that the walls are paper thin! There were numerous occasions where we could hear the conversations of those in the room next to us. On both nights of our stay, we were woken by loud conversations that kept both my wife and myself up for a few hours. You would think that such a pricey hotel would have taken this into consideration. I probably won't come back due to this reason.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Zach Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigC204, Public Relations Manager at Seaport Hotel, responded to this reviewResponded 5 weeks ago

We're so sorry about the noise issues that you experienced. For future reference for any hotel, you can always call guest services to let them know about noise issues and they will do their best to rectify....

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