The taj is without a doubt a beautiful hotel in the best possible location in Boston, but is definitely missing something to make it the best. The staff although friendly is lazy. The door is never opened and we had to carry our shopping bags when we got out of the car. The room service was atrocious. I have to give the breakfast credit, it had the best food I have ever had and the eggs benedict were holy. The rooms need an urgent technological renovation. the phones and the bathrooms are old. You wouldn't expect this from a LHW (leading hotels in the world) hotel. We were staying at a junior suite with a spectacular fire place. It is a shame that the rooms were outdated, it ruins the whole illusion of perfection.
It is a great hotel but it just didn't live up to our expectations.
- Official Description (provided by the hotel):
- Taj Boston, the Crown Jewel of Boston Hotels, occupies the city's most prestigious address at Arlington and Newbury Streets. Renowned for its classic style and award-winning service, this 1927 landmark hotel overlooks the picturesque Public Garden with swan boat rides and the Boston Common's ice-skating at Frog Pond. Surrounded by art galleries, boutiques and restaurants, the hotel is ideally located near the Theatre District, historic sites, shopping at Copley Place and the Hynes Convention Center. ... more less
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- Also Known As:
- Taj Boston Hotel Boston
- Taj Hotel Boston
- Boston Taj Hotel