Good location.Use of pool. Excellent view.Nowhere to leave luggage and no water on last day spoilt our stayMore
Good location.Use of pool. Excellent view.Nowhere to leave luggage and no water on last day spoilt our stayMoreShow less
Thank you for choosing to stay with us. We are glad you enjoyed the location of the unit and we appreciate you taking the time to leave a review so that we can improve our services. We hope to host you again soon.
Aparment had everything you need and there is gym, pool etc. in the building. Great location. Kitchen missing only cheese cutters and handdishwashbrush, but americans do not use those items at all I found out.
Roomy, modern and in great location within walking distance of most of Boston's attractions. Better than any other places/hotels that I was considering. The pool is a large and clean pool. You can swim laps. Cannot beat the value. However, parking is tight and getting into the garage can be a great hassle.
The property was in a good location and was spacious and clean on arrival. The disappointing things were that the curtains blocked out no light so sleeping was difficult, the pillows were terrible and it was not cleaned at all during our stay.
Thank you for choosing to stay with us. We are glad you enjoyed the location of the unit and we appreciate you taking the time to leave a review so that we can improve our services. We will make sure to pass along your comments to our housekeeping staff regarding the uncomfortable pillows and insufficient window coverings in the unit. We hope you will give us a 2nd chance to provide you with a proper 5-star experience.
Location is great, very close to the bus station, Freedom Trail, transport, shopping and restaurants. The apartment block is very nice and the pool was great, if it were not for a few things I would give it a much higher rating. Firstly, we booked the 2 bedroom apartment with the sofa bed but there was very little bedding for the sofa bed. Another big issue was that all water to the apartment was shut off from 8:30am on our final day. We were informed of this the day before and it really was an inconvenience with making a long journey on the day. Finally, check out is 11am and our flight was not until evening but we were unable to leave our bags with concierge. We were informed this was due to StayAlfred not paying the extra management fee for this service, as we had seen other people being allowed to store their luggage. I've stayed in many hotels/apartments/holiday lets around the world and have never encountered this issue before.
Thank you for choosing to stay with us, Hayley. We are glad you enjoyed the location of the unit and we appreciate you taking the time to leave a review so that we can improve our services. We are very sorry about the miscommunication regarding the water being shut off on your final day. We understand how this can greatly impact your stay. We will make sure to pass this, and your comments regarding the luggage hold, along to management so these issues do not arise again in the future. We hope to have the privilege of hosting you again.
Excellent family vacation in Boston made better by the Stay Alfred vacation rental unit. Boston has so much to offer and it was all very accessible and nearby this location. There were several transit stops within a few blocks, we could easily walk to the Back Bay, North End, Historic sites, Boston Gardens and Commons. Near plenty of coffee shops, donut shops (Dunkin donuts everywhere!), carry out food locations, etc. Easy access from the airport.
The condo unit was excellent - contemporary, excellent condition, 24 hour Concierge, clean, well appointed. The pullout couch was an ordinary pullout couch, not the most comfortable, washer/dryer was a nice amenity that we actually used, extra towels, blankets, sheets were nice to have.
We felt safe in the neighborhood, and liked having someone at the front door / lobby all the time, even though "follow through" seemed like it might be easy (maybe they just knew everyone.) We did meet several of the residents and they were quite pleasant and respectable. This was our first Stay Alfred experience and we will use them again.