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“Excellent Value in the Back Bay”
Review of Hotel 140

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Hotel 140
Ranked #57 of 84 Hotels in Boston
Certificate of Excellence
Reviewed 1 April 2012

Relatively small room but perfectly adequate for 1 person. Very clean (and I did check for bedbugs). Exceptionally helpful, pleasant and courteous front desk staff. Good location - half a block from a T station, and within reasonable walking distance to the Theatre district. One minor complaint - no ledge in the shower stall for soap & shampoo/conditioner bottles. I had to store these on the top of the shower walls, which is not a problem if you're 6'2" like me, but if you're 5'2" you'll probably have to reach down to the floor to retrieve these things.

  • Stayed: March 2012, travelled on business
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Thank JoeBethlehem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,639 - 1,643 of 2,148 reviews

Reviewed 1 April 2012

I stayed here for 3 nights with my boyfriend on a holiday to Boston. I would highly recommend this hotel, we were delighted we chose to stay here. Location was perfect for exploring Boston. Room was spacious and bed extremely comfortable - great nights sleep. The room was very clean and quiet. The best thing however was the staff, they were so friendly, helpful and accomodating - especially Israel and Joe. They really made us feel at home and wanted to help in any way they could. This led to a homely, relaxed atmosphere. Highly recommend this hotel to everyone, no negatives

  • Stayed: March 2012, travelled as a couple
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Thank K R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston-Hotel140, General Manager at Hotel 140, responded to this reviewResponded 3 April 2012

Dear KR,

Thank you for your lovely comments on Trip Advisor. We are thrilled you found your room to be spacious and bed comfortable. But we are most thrilled that you enjoyed the great service provided by Israel and Joe. It is such a generous compliment to see these professionals mentioned by name within this forum and their hard work recognized.

Thank you!

Cheers,
Emily A.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2012

a big THANK YOU to Staff at Hotel 140 for being so kind, making us feel so welcome, and going the extra mile in helping my wife and I celebrate our 30th anniversary!

Room Tip: the one we were in was small, but fine. ours had no bathroom, only a shower - you may want to reques...
See more room tips
  • Stayed: March 2012, travelled as a couple
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Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston-Hotel140, General Manager at Hotel 140, responded to this reviewResponded 3 April 2012

Dear Greg B.

You are most welcome. Again, HAPPY ANNIVERSARY!

Cheers,
Emily A.

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Reviewed 26 March 2012

We went to Boston for a 1 night get-away and Hotel 140 was perfect. Location was convenien (right off 90), public parking was right next door and we walked to the T, dinner, and the theatre. The staff was kind and thorough. Although a little on the warm side with the air on (we tend to like it cooler than others though) the room was just right. Simple, clean, with the appropriate amenities for a nice stay. Highly recommended for last-minute, affordable nights out!

  • Stayed: March 2012, travelled as a couple
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Thank Jen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston-Hotel140, Front Office Manager at Hotel 140, responded to this reviewResponded 27 March 2012

Thank you for your kind response after your recent stay at Hotel 140. You are absolutely right when you say we are the perfect option for that spontaneous 1 night get-a-way. Our staff is warm and professional and our location can’t be beat as we are in the heart of downtown Boston. We hope that you will always choose to stay with us whenever your travels bring you to the Boston area.

Abraxas Mason,
Director of Front Office

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Reviewed 25 March 2012

This hotel was booked after BookIT.com cancelled the 3 times confirmed reservation with hotel Buckminister at really good price. The cancellation came less than 3 days before my departure for Boston. Although BookIT.com placed me in an impossible situation, they refused to adjust $150 in charges due to THEIR cancellation of the room that could not be cancelled according to their own policies. In fact, having wasted around 20 hrs of my time, they simply stopped answering my emails. Have never received the name and fax number of their CEO. No answer to my question as of why they advertised Hotel 140 as a 3 star hotel with outrageous daily rates. So, one suggestion I have is that you do not book anything via that despicable web site

As for the Hotel 140, it is a no star hotel, masquerading as a 3 star boutique hotel. It is located on a few floors of the YWCA building, in the very heart of Boston, seconds away from Copley Square. The location is unbeatable. The rest leaves much to be desired. Some of the rooms are quite adequate, while other have no closets or bedside tables, or anything other than a bed. The bathrooms are nice and clean and look like they have been recently remodeled. There are working telephones, small coffeemakers, some rooms have small refrigerators. WI-FI works well. The halls and elevators are singularly unpleasant.

The building has a few floors for low income housing and 3 floors they call "hotel 140".
The laundry machines and snack/drink machines are located at the 5-th floor - the low income housing residences, with predictable consequences - strange looking and acting persons, unpleasant smells, not clean machines. Nothing wrong with any of this, except for the fact of a clearly intended deception. It is no 3 star boutique hotel.

The elevators are working poorly, because they require the room key card. So, going from the 8-th floor to the 5-th floor is a never ending problem.The keys get demagnetized. The "hotel" has no bell boys - one front desk person operates the Hotel floors and the YWCA resident floors.The "hotel" provides NO services. They promise quarters and detergent for the laundry, but do not deliver even that. THREE DAYS in a raw - no quarters, no detergent, promises to have everything the next day, nothing the next day, no apologies. The "restaurant" on the first floor is a take out sandwich place with AWFUL food, overpriced 25 times over, and AWFUL service.

The "hotel" advertises their "unique" rooms, whose uniqueness consists in the presence or absence of mirrors, closets,and the space. My first room was a pencil box size and had no closet and no place to put clothes. It had no space around the double bed. AND IT WAS IMPOSSIBLY HOT. The second room was quite OK. but certainly had nothing to do with a 3 star hotel.

Some of the staff are more helpful than others.Israel was very helpful. If you need any help, look for the Property Manager or the Hotel Manager, try to bypass the floor/Assistant manager. .

It is OK to stay there for a 1-3 nights, if you get an OK rate for a normal size room, and if you do not have to go to the 5-th floor. Do not eat in that "restaurant" at the 1-st floor, if you do not want to get sick, as I did on the day of my flight.

THEIR RATES ARE SIMPLY OUTRAGEOUS FOR MIXED HOUSING "HOTEL". THAT CANNOT HAVE ANY STARS.

The location is very good, of course. And the rooms themselves are very clean

  • Stayed: February 2012, travelled solo
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Thank movingtoEcuador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston-Hotel140, General Manager at Hotel 140, responded to this reviewResponded 3 April 2012

Dear Miss MovingtoEquador,

Thank you for taking time to review Hotel 140 and 40 Berkeley on TripAdvisor.
I am sorry to hear that BookIt.com, which is a completely separate 3rd party vendor, experienced some confusion with your stay. That having been said, we are delighted we were able to help accommodate part of your stay, especially during such a busy time in Boston when most hotels had been booked well in advance. Please let me know if you would like me to reach out to Bookit.com on your behalf. I believe you already have my email address from our communication.

We are proud of our Trip Advisor Star rating, which is produced by Expedia and not manipulated by the Hotel at all. We also JUST received our AAA Star rating for 2012. These ratings are standardized across the US and based on anything from amenities to rates to square footage of guest rooms to guest reviews. Also included in the Star-Rating is that each room has some storage options for clothing, all rooms have refrigerators and coffee makers and the excellent security provided by needing your guest room key to operate the elevator.

I am delighted that you enjoyed us so much that you wanted to extend your visit with us. I am so sorry were completely sold out, as we truly would have loved to accommodate your entire visit to Boston.

Warmest Regards,
Emily A.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel 140

Address: 140 Clarendon Street, Back Bay, Boston, MA 02116-5169
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in Boston
#44 Business Hotel in Boston
#50 Romantic Hotel in Boston
Price Range: $175 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel 140 3*
Number of rooms: 65
Official Description (provided by the hotel):
Welcome to Hotel 140. As a charming and intimate boutique residence, we offer a surprisingly affordable pied-a-terre in a neighborhood known for its pricey hotels. Located in Boston’s historic Back Bay, we’re a stylish newcomer in the heart of one of the country’s oldest and most captivating cities. Housed within a historic landmark building on Clarendon Street, our beautiful boutique hotel delights arriving guests with its graceful neoclassical architecture, contemporary services and amenities, and easy access to Back Bay Station. Listed on the National Register of Historic Places, our exquisite building was constructed in 1929 as the home for the oldest YWCA in the country. We continue to enchant with distinguishing design touches like our bright, bustling two-story lobby, terrazzo floors, arched windows and tufted sofas and wingback chairs. And with immediate neighbors the Lyric Stage Theater Company and Viga Eatery, we ensure that you will always be entertained and well fed. ... more   less 
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Also Known As:
140 Hotel Boston

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