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“Wonderful experience”
Review of Lenox Hotel

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Lenox Hotel
Ranked #6 of 84 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 22 July 2007

We had a wonderful experience at the Lenox Hotel. I can't say enough about how helpful and friendly the hotel staff was to us from the desk folks to the bellhops to the concierge. There was a slight mix-up in our reservations so they put us in a huge corner room that was magnificent! If any of you watch a Disney show called "the Suite Life of Zack and Cody", my kids felt like we were staying at the Tipton Hotel!

The aging hotel was been re-done admirably and in a classy manner. We ordered room service one night for dessert and the cheesecake and apple cobbler were just great! Also ate breakfast several times at the hotel's Azure Restaurant and, again, a high quality experience.

Rooms were kept very clean and twice daily service for our rooms including a turndown at night with luxurious robes on our beds.

The location was great, near a T stop, and also near the very cool Newbury Street neighborhood.

All in all, our experience was just great and well worth a return.

  • Stayed: July 2007, travelled with family
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3  Thank Portastorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,110 - 3,114 of 3,429 reviews

Reviewed 22 July 2007

Stayed here for a weekend conference several years ago and keep hoping to get back. Wonderful location, charming rooms, and helpful staff made the whole experience something to remember.

  • Stayed: January 2005, travelled on business
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Thank TravelLib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2007

Recently travelled to this wonderful city and stayed at this lovely hotel with my friend in April of this year.We are both very well travelled and have experienced many hotels all over America.We were pleasantly surprised with The Lenox and absolutely loved it!!We were lucky enough to to get upgraded to a corner room which was huge,with 2 double beds and a fireplace,also had a decent sized bathroom.In the bathrooms they supplied Aveda products and on a nightime had a turndown service in the bedroom and placed Lindt chocolates on your pillows(these little touches do make a difference)!The staff were really friendly and very helpful and efficient.The location of this hotel is brilliant and very convenient being just a block from Newberry street where the shops are fabulously chic!!We were very fortunate that when we were there we had fabulous weather which was often in the high 80's so we were able to explore Boston fully and also took day trips upto Salem and Rockport.
All in all loved Boston and loved The lenox hotel.Would definately recommend and would definately go back.

Stayed: April 2007
2  Thank ninameyers24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2007

Hotel was very nice. Room was small but very clean. Ideally located for sightseeing. Staff was very helpful and friendly. Would recommend this hotel.

  • Stayed: July 2007, travelled as a couple
    • Value
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank GlasgowAlbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2007

This hotel sorely needs a renovation. French baroque looks neat, but 50 year old surfaces are just decrepit. Could be charming, but really disappointed. Two distinct bed bug bites didn't help. Staff was very friendly. One of two elevators were broken for 2 days, other elevator was very slow and tiny. Room was crampily small. Really don't see the point when better hotels are available.

Stayed: June 2007
Thank workandplay8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lenox Hotel

Address: 61 Exeter Street at Boylston, Boston, MA 02116-3505
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Boston
#3 Romantic Hotel in Boston
#3 Family Hotel in Boston
#5 Luxury Hotel in Boston
#8 Business Hotel in Boston
Price Range: $240 - $780 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lenox Hotel 4.5*
Number of rooms: 214
Official Description (provided by the hotel):
Boasting a hallmark Back Bay location, The Lenox is a family-owned, boutique hotel that expertly melds its century-old story with modern, luxurious accommodations. Priding itself on personalized, friendly service, The Lenox is situated steps from Newbury Street, Copley Square, Fenway Park, and the Boston Common/Public Gardens - the perfect location for both business travelers and vacationers seeking an exceptional hotel experience. ... more   less 
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Also Known As:
Lenox Hotel Boston

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