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“Luxury and serenity”

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Mandarin Oriental, Boston
Ranked #11 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
London, United Kingdom
Level 4 Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Luxury and serenity”
Reviewed 3 April 2012

I stayed in a deluxe king bed room on the Extra Day Away - One Free Night offer in mid- February. After a thorough search through tripadvisor, i chose the Mandarin for its luxury, comfort, and location.

Rooms are clean and comfortable and the bathrooms are marble and lovely. There is a large shower, bath tub, and separate WC area.

Room service is available 24hours and the food is delicious. Staff are very helpful (had some issues with the telephone , which were quickly resolved) and cordial.

The spa is fantastic and can cater to your needs. I asked for a leg - centere massage, which was heavenly.

The hotel's proximity to stores, parks, and the downtown area is ideal. A bit on the expensive side for Boston, but can be worth it

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kassandra_K2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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696 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Greenwich, Connecticut
Level 6 Contributor
130 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 2 April 2012

My recent short stay at this property was a pleasure from A-Z — made special by the staff; their warm, professional welcomes and ease of communication without being stilted. Next time I look forward to enjoying the property for a longer visit, whilst making time for the amazing looking spa! Top-notch Boston stay — doesn't get better from what I can tell in this town, with its wonderful location that is multi-purpose from fun to biz to academia interests.

Also, Asana's chef's table is absolutely the perfect private table in Boston (at a hotel that is!) - peer onto the kitchen to see the action.

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Consigliera-S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 March 2012 via mobile

First time ever staying at a Mandarin Oriental, and for certain it will not be the last.We loved the hotel.Prime location, right on Boylston St, shopping and dining all around you.It even connects to the Prudential Center, shopping area,very convenient. We stayed in a Back Bay Suite, it was wonderful.Room was very large, had all modern conveniences,all down to a touch screen phone.Out favorite was the bathroom, rainforest shower, soaking tub, so relaxing.Staff was super helpful and accommodating.Nothing bad to say for the hotel experience.

Stayed March 2012
Helpful?
1 Thank Arielblossom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimmhk
Level 5 Contributor
72 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 18 March 2012

this hotel is pretty good, albeit ferociously pricey...my beef with it is that a) noone helped with my bags b) breakfast was included in the price but when I checked in, the lady at reception said it wasnt, so it was only when my PA told me it was a b+b deal that i had breakfast (ie once out of six days), and no offer of credit was made to me on checkout, despite their error. Its well situated, staff are generally friendly, rooms are clean although smallish, but as i said, this is very expensive for what it is- and its no Mandarin Oriental HK!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jimmhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linkebeek, Belgium
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 March 2012

This is really one of the best hotels in the world but one would expect no less from the Mandarin chain. The rooms are spacious and comfortable, the staff attentive but not obsequious and the atmosphere charming. The bar is vibrant but can get very crowded and busy. My only criticism was the breakfast. There is no buffet so, if you want a cooked breakfast you have to order from the menu which offers you considerably less choice.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CatandDogBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Boston

Property: Mandarin Oriental, Boston
Address: 776 Boylston St, Boston, MA 02199-7841
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#2 Green Hotel in Boston
#4 Spa Hotel in Boston
#4 Business Hotel in Boston
#8 Romantic Hotel in Boston
#8 Luxury Hotel in Boston
#11 Family Hotel in Boston
Price range (per night): $803 - $2,930
Hotel Class:5 star — Mandarin Oriental, Boston 5*
Number of rooms: 148
Official Description (provided by the hotel):
An intimate, luxurious hotel, Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Awarded both Forbes Five-Stars and AAA Five-Diamonds, Mandarin Oriental, Boston features 148 guestrooms and suites over 14 floors, delighting its guests with the finest facilities and service, innovative dining experiences and an unparalleled holistic Five-Star awarded spa. A short, 15-minute drive to Logan International Airport, Mandarin Oriental, Boston connects guests to the city's finest shopping, cultural venues and business institutions from its prime location in the heart of the chic Back Bay on Boylston Street. ... more   less 
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Also Known As:
Mandarin Oriental, Boston Hotel Boston

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