Our recent trips to Boston included stays at Marriott, Hilton, Westin and Hyatt hotels and we decided to aim a little higher this time. Taking advantage of weekend "3 for 2" rates, we chose Mandarin Oriental, having never stayed at the Boston location even though we have stayed at Mandarins in other locations.
The hotel did not disappoint. The rooms are modern and cozy, the location is excellent if you want access to restaurants and shopping without going outside in the Winter....and if you do want to go outside, Newbury Street is just around the corner with more restaurants and shops.
Service is top quality, as good as we would expect from a hotel of this level. The free Mercedes pick up and drop off is not quite as convenient due to the requirement that it is booked in advance, can only go a maximum of two miles and only in 1/2 hour increments, but who can really complain about free Mercedes service, even if it requires a little schedule adjustment? It really is a nice touch that we appreciated.
The staff is amazingly well selected and trained, including front desk staff, room service, housekeeping and concierge, all of which we utilized.More
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