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“Charming old world hotel convenient to getting around Boston” 4 of 5 bubbles
Review of Fairmont Copley Plaza, Boston

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Fairmont Copley Plaza, Boston
Ranked #24 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
new york
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Charming old world hotel convenient to getting around Boston”
4 of 5 bubbles Reviewed 16 March 2012

Charmingly historic old world hotel which is currently undergoing renovation in half of building. Very secure with key card to elevator and rooms. Beautiful lobby and meeting rooms. Food was adequate. Staff was very helpful and friendly. Nice modern health club on roof. Room was very clean and modern with traditional style and comfort. Bathroom was luxurious with new marble tiles. Keurig Coffee maker and little refrigerator bar stocked for convenience. Valet parking is kind of expensive, but parking is notoriously difficult in Boston. There is a large public parking lot slightly cheaper near the local "T" train station on Clarendon 2 blocks away. The Hynes convention center is walkable as are the numerous other hotels in the area. Back Back and South Bay areas sandwich this location. Walkable to downtown area but can take the T. Public Library accross the Street as is a beautiful sandstone church. Can check luggage with front desk so you don't have to carry around after checking out. Entrance to Mass Pike extension is nearby. Route 93 access is also driveable. Join hotel club for wifi access. Have business center for a fee.

Room Tip: Renovation of half of building is ongoing, but not very noticeable.
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  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank arvinchin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (482)
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Georgia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 13 March 2012

Just spent one night at the Fairmont Copley Hotel in Boston and wish we could have stayed a week! It was the perfect hotel experience from check in to check out. Great location for all Boston sights and an exquisite facility in the grand old hotel style. The staff is super personable and they even have a beautiful black lab in the lobby for ready petting--complete with cut glass water bowl and his own storybook: Catie at the Copley. If you want to feel special, this is the spot!

Room Tip: Some rooms overlook the beautiful park across the street, but the beds are so fabulous the view seem...
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  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BBCGeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Z, Internet Marketing Coordinator at Fairmont Copley Plaza, Boston, responded to this review, 3 April 2012
Thank you for sharing your comments with us here on TripAdvisor. I’m so pleased to hear that you enjoyed your visit so much! From our central Back Bay location, we are just steps away from some of the best sites and shopping that Boston has to offer. It is great to hear that my colleagues (and Canine Ambassador Catie Copley) helped make you feel like a treasured guest during your stay. Thank you again for the kind words, and I hope we’ll get to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
boston
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 28 February 2012

We stay at the Copley Plaza every year on the Gold Floor for several special ocassions (birthdays, etc.) Always have superior service. We have recently noticed that it has become pricey for both rooms and drinks, and may reconsider our next trip at another hotel of simliar genre.

We stayed in one of the newlly renovated rooms. It was tastefully done, but you loose some of that old world charm the hotel has been known for. The new health club on the added top floor is great, lots of light and plenty of equipment.

Room Tip: Ask for an outside room
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank jack_b1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bourne, Massachusetts
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

My husband and I recently visited this proerty in Boston. An unexpected event occurred, a funeral, and we had to find a rental car to drive to the location. The staff at the Fairmont could not have been more understanding. The car was arranged for, delivered to the door, returned when we were done driving. All seemless service.Our first morning there, I helped myself to the new coffee service provided in each room. I used Splenda in the coffee. When we returned to the room, extra coffee was saiting and extra Splenda. This may not seem like a big deal - but the point is that the housekeeping staff noticed what we liked and made sure we had it. Such little touches are simply not present in most of our stays. It's the little things that matter and Fairmont does them well!

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lovetotravel02532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer Z, Internet Marketing Coordinator at Fairmont Copley Plaza, Boston, responded to this review, 13 March 2012
Hello and thank you for sharing your comments with us in this forum. I am happy to hear that our staff was able to create such a positive and memorable experience for you and your husband, despite the less than pleasant circumstances. It is our pleasure to go above and beyond the expected level of service for our guests, but it is especially great to hear that we made such an impression on you! Thank you again, and I hope we’ll be able to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southborough
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 February 2012

The Fairmont is going through a major refurbishment effort and the results are great. My refurbished room was wonderful..decorated in a gorgeous gray blue. The hotel is rewiring all the rooms so that every room has a new coffee maker. There is a stunning new fitness facility above the sixth floor. Fabulous.

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Travelwriter17751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Copley Plaza, Boston

Property: Fairmont Copley Plaza, Boston
Address: 138 St James Avenue, Boston, MA 02116
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Romantic Hotel in Boston
#12 Family Hotel in Boston
#15 Business Hotel in Boston
#15 Green Hotel in Boston
#16 Luxury Hotel in Boston
Price range (per night): $284 - $891
Hotel Class:4.5 star — Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Official Description (provided by the hotel):
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more   less 
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont

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