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All reviewscracker barrelfront deskroom was cleanwould stay here againa pet friendly hotelthe breakfast areabiscuits and gravyhotel lobbyoutdoor poolgreat place to stayoff the highwayfirst floorhot breakfaststayed two nightsyogurtconvenient locationvisiting asheville
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Reviewed 19 June 2018

We spent one night here when we went to the Biltmore mansion. The hotel is nice and clean and everyone I met there was pleasant and gave us a lot of information about out upcoming visit to the mansion the next day. Would stay there again.

Stayed: May 2018
1  Thank flamom58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this reviewResponded 19 June 2018

Thank you for your excellent review! We're so glad you got to spend some vacay time checking out the Biltmore! It is one of Asheville's most sought-after gems. Additionally, thank you for your praises on our clean rooms and awesome staff! On behalf of everyone at Comfort Inn, we hope you'll come and see us again sometime!


Amanda P.
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

My choir of 30 stayed overnight Father's Day weekend. They bent over backwards to accommodate us in our obtaining our block of rooms. Could not have been more efficient. The rooms were wonderful - perfectly clean, beds luxurious. Breakfast area was great. We could not have asked for a better stay!!

  • Stayed: June 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank jacknrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Inn_Avl, Front Office Manager at Comfort Inn Biltmore West, responded to this reviewResponded 19 June 2018

Thank you so much for choosing our hotel for your choirs lodging needs.. We truly love the groups we host and we loved having your fun loving choir stay here. We have a wonderful hard working team of staff who always goes above and beyond my expectations on making sure everything is ready to go.
We hope you come back soon and take in more of the sights of our beautiful city.

Amanda P.
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018

We reserved two adjourning rooms at this hotel for several days. The rooms were clean and bathrooms were clean. The staff is very friendly and accomodating. We have stayed at this hotel numerous times and find it a good place to stay. The breakfasts were good and staff manning the breakfast area were very attentive.

Stayed: May 2018, travelled with family
Review collected in partnership with this hotel
Thank lblanton1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Inn_Avl, Guest Relations Manager at Comfort Inn Biltmore West, responded to this reviewResponded 17 June 2018

We were very excited that we could get your family adjoining rooms for your stay. Family trips are very important and we want them to be the best experience that we can offer. Our complimentary hot breakfasts also add to this experience and offers a huge savings compared to going out for breakfast.
Thank you for your wonderful review and we hope to see you again on your next trip to Asheville.
Sincerely,
Ben

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Reviewed 9 June 2018

This hotel is fantastic. The front desk was super especially Benjamin. If you had a problem, he was right there to fix it. We told him that he must have several hats on as he was the only one on second shift, so ran in several different directions. I would recommend this place to anyone, great location for the Biltmore, Blue Ridge Parkway and other sights to see. Thanks Benjamin!

Room Tip: King room is great and was always clean!
  • Stayed: April 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank SassySue75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Inn_Avl, Guest Relations Manager at Comfort Inn Biltmore West, responded to this reviewResponded 17 June 2018

Wow!! What a great review! This made my day. I love helping others and taking care of the needs of our guests. We are in such a beautiful part of the world I feel like everyone should get friendly and efficient service so that they can spend more time enjoying the wonderful views and attractions. As well as our fresh clean rooms cleaned by a fantastic staff.
Thank you so much!!
Sincerely,
Ben

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Reviewed 3 June 2018

The place is located just off the interstate, place very clean and quiet, and the front desk staff was terrific. Ben, one of the staff, was very kind. We were able to stay here, even though the place was fully booked, thanks to a super young woman at another motel.

  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Service
Thank A R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Inn_Avl, Guest Relations Manager at Comfort Inn Biltmore West, responded to this reviewResponded 17 June 2018

Thank you so much for your kind words. It was my pleasure to accommodate your travel needs and was very happy we had some available rooms for you here in Asheville not far from your original destination. If you plan on coming back to Asheville please give us a call.
Sincerely,
Ben

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