I have never experienced such a terrible Customer Service. We made reservations for 16 rooms for a party of 33 and received a phone call from the hotel that they were cancelling our reservations for all of our rooms to accommodate a Movie Crew. Leaving us trying to find 16 rooms during peak tourist season. And when the hotel representative called to tell us they were canceling our reservation , they we’re rude and made it sound like it was our fault that we wanted to stay at their hotel that weekend.
- Also Known As:
- Red Rock Lodge Moab, Utah