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Reviewed 21 May 2017

One of the prettiest Ritz Carlton Hotels I've seen! The club lounge was fantastic, as well as the service. My daughter and I had a wonderful time in San Francisco. I've stayed in many hotels in SF, and this experience was one of my best! I would definitely stay here again.

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank travelux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2017

We went as a group and some of us stayed at Club level. The staff were attentive and professional with great hospitality. I received a comp massage - that was fabulous experience. Normally, the hotels in the city have smaller rooms but our group found rooms to be very big - spacious ! Nice view of SF from the hotel. Like most good things, this hotel is on the hill WALKING in high heels not advisable - one friend expressed this painful experience.

Room Tip: The passion fruit dessert -taste and aroma- absolutely divine. Parking here is $70 nearby $40 . Book room OTA online for cheapest rates.
  • Stayed: May 2017, travelled with friends
    • Sleep Quality
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1  Thank OrangeBuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2017

A truly remarkable property. Location was perfect for getting anywhere in the city. Staff was fabulous, as you would expect for a Rtiz. You certainly pay for the Ritz experience, but it was well worth it.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Ritz-Carlton Hotel Company
2  Thank Y3124AEpamelar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2017

Our "go to" hotel brand--Ritz Carlton--did not let us down. Another pleasant stay at the 5 star property this time in San Francisco. We bunked in on the Club Level and the round the clock amenities were superb. You got to check out the coffee machine that can dispense excellent lattis and cappuccinos. Coming home to our regular coffee machine/Nespresso machine was a bit of a downer.

The room while not large was more than comfortable for the two of us. The room decorations were top draw. Our room, facing north, had a wonderful view of the City. The staff as is typical of Ritz Carlton hotels were friendly and helpful when needed. Having a Club Level concierge was very convenient. The staff went out of their way to arrange a wine tasting for us as our daughter is getting married at the Ritz Carlton in Washington DC (at the Georgetown property) and as we were together in San Francisco we all got to taste and select the wines to be served at the wedding. Thanks to Mr. Major for having made all of the necessary arrangements on such short notice. But that's what you expect when staying at a Ritz Carlton.

Considering all the times we have stayed at a Ritz Carlton hotel and all of the events we have hosted (two daughters and two Ritz weddings) I feel that we are our own hotel profit center. But the level of service we have always enjoyed make the value proposition very worthwhile.

Room Tip: Club level facing north
  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2017

Eric at the Front Office was amazing. I could type on and on about what he did for us, but all and all He is great. We will stay every time we are in SF because of his interactions with us. Eric seemed new but did not let that stop him from reaching out to us everytime we walked by.

  • Stayed: May 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank brownlindsaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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