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The Inn at Union Square - A Greystone Hotel
Ranked #5 of 231 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Reviewed 17 September 2013

We stayed for only one night in September for our anniversary. We checked in early, coming from another area of San Francisco. Ann at the front desk welcomed us brightly and although our room was not yet ready (it was 9:00am!) she invited us to enjoy the complimentary breakfast!

Our room was a fine size - the bathroom was huge. We had no noise issues. We loved how quaint it was. This is definitely a boutique property and they go the extra mile. Wine and appetizers were provided and were wonderful. Love sitting and chatting with other guests.

Ann helped us with options for our day - we chose the double decker bus tour. She called us when our room was ready (before check in time.)

We would absolutely stay here again. Location is great in Union Square. Beds very comfy! No central AC but a great ceiling fan kept air circulating.

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  • Stayed: September 2013, travelled as a couple
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7  Thank LTrainer77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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798 - 802 of 1,723 reviews

Reviewed 17 September 2013

Thoroughly enjoyed our four night stay. Staff was courteous and helpful. We were nervous driving and parking in SF, but the valet package was worth it. Car was readily available when we needed it. Room was clean and comfortable. Since we were from south Florida, we are not use to no air conditioning. The staff was very accommodating in providing us with an extra portable fan. A smaller hotel, but quaint. Complimentary breakfast and afternoon wine and cheese was an added bonus.

Stayed: September 2013, travelled as a couple
Thank 4linu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 18 September 2013

Dear Guests,
Thank you for your kind words and comments regarding your stay at our quaint, clean and comfortable Inn in the heart of San Francisco. We are pleased to hear you enjoyed our little extras such as our complimentary breakfast and evening wine and cheese. We hope to have the pleasure of your company when travels once again return you to the city by the bay!

At your service,
Norbert Mede
General Manager
Inn at Union Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2013

We usually like to stay at B&B's or small hotels when we travel. The Inn at Union Square fit the bill and much more. The rooms were clean, comfy and roomy. The staff were all friendly and very helpful. They helped us plan our exploration of the city including trolly and bus routes, sights, and restaurant recommendations. The location was perfectly situated near shopping and restaurants. There were plenty of choices for the free continental breakfasts, and the early evening wine and cheese selections always hit the spot. The crowning touch was the evening home-baked cookies, which we started smelling as they baked at 5PM! The overall experience was just perfect. We'd definitely return on future trips.

  • Stayed: September 2013, travelled with friends
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Thank PortiaLongBeach_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 17 September 2013

Dear Guest,
Thank you for your feedback regarding your recent stay at the Inn at Union Square. To provide a home away from home is our primary goal so we appreciate the comments about our friendly staff, clean and comfortable rooms, and our convenient location. I am also pleased to hear that you enjoyed our complimentary continental breakfast and our nightly spread of fresh baked cookies. We look forward to welcoming you back soon, and often

At your service,
Norbert Mede
General Manager
Inn at Union Square

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Reviewed 15 September 2013

We chose this hotel based on reviews and were not disappointed. Yes, the rooms are not large but it is a city and the king bed was spacious and comfortable
Breakfast was well stocked and adequate and we appreciated the cookies at night
For a clean comfortable stay at a reasonable price I would recommend this hotel for location and value

  • Stayed: July 2013, travelled as a couple
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1  Thank yvonnefov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

The Inn is only a few meters from Union Square and all the Department Stores, Bars, Cafes, Transport, Cable cars and Tourist buses.
The Hotel is a lovely boutique establishment with very nice rooms and amenities.
The staff are outstanding, warm friendly and extremely helpful. You can meet the Innkeeper Wayne for a chat each evening at the complimentary wine and cheese tastings.
We will definitely come back.

  • Stayed: September 2013, travelled as a couple
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Thank Learnings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 17 September 2013

Dear Guest,
Thank you for your review. We appreciate your kind comments and your recent patronage of the Inn at Union Square. We are pleased to hear you enjoyed our friendly and helpful staff, central location and our evening wine and cheese hour. On behalf of Wayne and the entire staff, we look forward to your return.

Yours truly,
Norbert Mede
General Manager
Inn at Union Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Inn at Union Square - A Greystone Hotel

Address: 440 Post St, San Francisco, CA 94102-1502
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#3 Business Hotel in San Francisco
#3 Romantic Hotel in San Francisco
#48 Green Hotel in San Francisco
Price Range: AU$300 - AU$570 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Union Square - A Greystone Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Inn at Union Square is a stylish San Francisco hotel retreat away from the crowds, but in the center of it all. Located in the heart of Union Square, guests of our boutique hotel can experience the exceptional variety of things to do in San Francisco. Enjoy pleasantly-appointed guest rooms, complimentary Continental breakfast, an evening cheese and wine reception, a business center and access to a fitness facility. ... more   less 
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel

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