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“My Home in USA”

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The Inn at Union Square - A Greystone Hotel
Ranked #5 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Reviewed 18 February 2013

I've stayed at the Inn at Union Square nearly every time I returned to America from Japan for 25 years. It was always my first stop on a visit 'home' from Japan, or my last stop before heading back to Asia, and it did feel like my second home. I would look forward to meeting the wonderful, warm, international staff, who kindly welcomed me 'home' each time I reached or departed the country. The Inn is a little hotel with an interesting history which somehow pervades the space even today. Although in recent years it was redecorated in a less intimate style, the place still retains its charm, and the staff is still attentive. A delicious breakfast in a small and comfortable sitting room allows for meeting other guests, but you can also opt to take it to your room and read the paper in peace.
The location is perfect for shopping, Chinatown, or other tourist attractions. I highly recommend the Inn for its service and ambiance. Unfortunately, in recent years, reservations are taken offsite, and the prices have become out-a-sight, so with retirement, I also had to retire from the Inn. I'll always think of it as a home away from home.

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  • Stayed: March 2012, travelled solo
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2  Thank Oishii13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 21 February 2013

Dear Guest,
Thank you for sharing your comments and for considering us your “home” in the USA. That is a great compliment and we wish you might re-consider your decision to “retire” from the Inn. We greatly value your loyalty and past patronage and hope to see you again soon.
Kind Regards and Safe Travels,
Norbert Mede
General Manager
Inn at Union Square

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885 - 889 of 1,680 reviews

Reviewed 16 February 2013

We stayed here for 4 nights. It is very comfortable with a great location just off Union Square. The staff were friendly and helpful especially when I needed to see a a doctor locally. The little extras are nice such as the wine, tea and coffee, free wi fi , continental breakfast etc. They may be included in the pricing but it is nice not to be constantly shelling out extra for small stuff like bottles of water in your room and wi fi (I had expected the latter to be free in hotels but this was not our experience in other (and more expensive) US hotels stayed in during our trip).

Stayed: February 2013, travelled as a couple
2  Thank Eimear S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2013

The Inn at Union Square is the best hotel that I ever stayed in my life.
The Location is amazing,on Union Square (where you can find stores, restaurants, and much more)
Rooms are quite small.but it's not a problem, 'cause they're soo comfortable, the bed is really large, and comfy as well.
Breakfast is really good (please try the Pistachio Croissant, best thing ever) and you can eat in your room, which gives you some privacy.
There is also,in the afternoon Wine and Cheese on the 3rd and 5th floor, and delicious fresh oatmeal cookis.
And on each floor you cand find fresh orange and apple and tea.
Every night it's delivered to your room bottle of water,chocolates and the weather forecast, which I think is really lovely.
Last,but not least the staff is extremely nice, best staff ever.

  • Stayed: January 2013, travelled with family
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1  Thank YAndrade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 19 February 2013

Dear Guest,

Thank you for sharing your feedback on your recent stay at the Inn at Union Square. We are happy to hear you enjoyed your visit and that you found our central location, complimentary breakfast and evening wine and cheese offerings. And, oh yes, the fresh baked cookies as well. Our friendly and accommodating staff appreciate the feedback as well and hope they will have the opportunity to serve you again soon. .


Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn at Union Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2013

We stayed in this Hotel for 3 nights and we were 100% satisfied. It has a great location very near Union Square and its just a 10 minutes walk to China town. All the staff we met were extremely friendly and helpful. The rooms are big enough and Wifi works very well. Breakfast is also more what we have expected. The breakfast room is tiny so we had breakfast in our room every morning. What we also appreciated was the daily wine tasting. Every late afternoon they served good wines and snacks (incl. cheese) free of charge. All in all a wonderful little Hotel.

  • Stayed: February 2013, travelled as a couple
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2  Thank hola112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2013

We stayed four nights of a two week California vacation. This hotel was a good base for us.

We had a room with a real wood burning fireplace. The housekeeping staff would supply a burlap tied bundle of wood each day for us to easily light a fire anytime we wanted.

The hotel management hosted an evening wine and cheese hour. We were able to meet the nicest people from all over the world while we stayed there!

Front desk staff very friendly each time we entered and exited the building, offering any help we needed with places to visit, to dine, or directions if needed. They felt like family after the first day.

The Inn at Union Square is in a perfect location of San Francisco also!

  • Stayed: December 2012, travelled with family
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Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Inn at Union Square - A Greystone Hotel

Address: 440 Post St, San Francisco, CA 94102-1502
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#3 Romantic Hotel in San Francisco
#3 Business Hotel in San Francisco
#4 Family Hotel in San Francisco
#48 Green Hotel in San Francisco
Price Range: $291 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Union Square - A Greystone Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Inn at Union Square is a stylish San Francisco hotel retreat away from the crowds, but in the center of it all. Located in the heart of Union Square, guests of our boutique hotel can experience the exceptional variety of things to do in San Francisco. Enjoy pleasantly-appointed guest rooms, complimentary Continental breakfast, an evening cheese and wine reception, a business center and access to a fitness facility. ... more   less 
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel

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