We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Inn at Union Square - A Greystone Hotel
Ranked #5 of 231 Hotels in San Francisco
Certificate of Excellence
GreenLeadersBronze level
Reviewed 28 October 2012

Comparing this hotel to the White Swan, where we usually stay, this hotel has the better location. It fails in other comparisons, leading to its lower overall ranking. The breakfast here is quite adequate, but you may find nowhere to sit in the small parlors at each end of the third and fifth floor, where the breakfast is served. Trays are provided so that you can take it to your room.

The room itself is small but adequate. It lacks the finer ammenities such as a refrigerator and fireplace, but otherwise is clean and comfortable. Our room at the back was exceptionally quiet, while the front of the hotel faces busy Post street. One peculiarity is that the bathroom in our room was up two steps, a hazard in negotiating trips to and from the bathroom in the dark of the night.

Internet is free and fast. It does have the annoying feature of requiring a sign in on a very regular basis.

Overall, a very nice boutique hotel, less expensive than, but having fewer ammenities than the White Swan. The location right off of Union Square, not far from the BART, makes up for most of the differences, and this is a good choice for where to stay in the city.

Room Tip: Rooms in the back away from the street are the best bet
See more room tips
  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank panache616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 31 October 2012

Dear Guest,

Thank you for you for your recent stay at the Inn at Union Square. We appreciate the comments and feedback as we value our guests impressions as it allows us to improve our facility and services to better serve our patrons. We are glad you enjoyed our excellent location and you found the room quiet and comfortable. We look forward to your return visit when your travels return you to San Francisco.


Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,723)
Traveller rating
Traveller type
Time of year
Language
  • More languages

998 - 1,002 of 1,723 reviews

Reviewed 27 October 2012

We really couldn't rate this hotel highly enough. My husband and I stayed here as the first stop on our honeymoon, and we are so glad that we did. The hotel itself was situated right in the heart of beautiful San Francisco, the rooms were beautifully decorated and spotless (and quiet), the staff were incredibly friendly and helpful, the list goes on! Moreover, what really made our stay was all the little details, like the free cookies in the evening, and the free cheese and wine (it was also fun meeting the other guests). Finally, we had a wonderful surprise, the lovely manager knew we were on our honeymoon and actually left champagne and chocolates in our room one night, such a fantastic surprise. Thank you!

We would love to stay again if we ever get the chance.

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Weheartasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2012

We stayed here for 4 nights at the end of July 2012 and had a wonderful experience from the onset of our trip. The rooms are clean, spacious and quaint. The staff go above and beyond to enhance your experience and the location is perfect - close to transit and shopping. The only downside is that the elevator is a bit slow but taking the stairs is excellent training for the steep streets. I especially loved the wine and cheese and nightly cookies. The attention to detail makes this boutique hotel the only choice in San Francisco. You won't be disappointed.

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TO_traveller_30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2012

We so enjoyed our stay at the Inn last week! Our suite was so charming and just the perfect size. After a minor issue with our orginial room we were quickley moved to a room on the 3rd floor facing the back, which was nice and peaceful for sleeping. It was quite warm in the city while we were there; yet we found the room to be very comfortable with just the ceiling fan running and the windows open. Wayne is the perfect host! He really enjoys chatting and spending time with the guest. All the employees were very happy and helpful whenever we needed anything. The location is perfect, you certainly do not need a car....you're just steps away from the cable line and a short walk to the F-line that will get you to just about anywhere you need to go, along with wonderful restaurants and shopping within walking distance. They get you started in the morning with a nice little breakfast which was just perfect for us. There was a special wine tasting one evening that we were able to enjoy - it was a nice time to meet some other guest and receive some nice dinner recomendations too. We requested a taxi for our morning departure; he arrived promptly and was very pleasant as was our time at the inn. San Francisco is a Wonderful City and The Inn at Union Square is a Wonderful place to stay!

Room Tip: Rooms facing the back are nice and quite....especially in the evening.
See more room tips
  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Igo57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAUSManager, General Manager at The Inn at Union Square - A Greystone Hotel, responded to this reviewResponded 31 October 2012

Dear guest,

We truly appreciate your recent visit to the Inn at Union Square and for posting your feedback. Our guest comments are vital to ensuring our product and service not only match but exceed your expectations. We are very pleased you enjoyed our amenities such as breakfast, wine hour and of course, our friendly, helpful staff. We hope you return soon to to shop and dine and relax at the Inn at Union Square.


Kind Regards and Safe Travels,

Norbert Mede
General Manager
Inn At Union Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2012

Regretfully we only stayed the one night. Well located ontop of Union Square. Near Train station and even better the tram cars. Very clean room. Slightly small but a really good bathroom with good toileteries. The braekfast was very good and they even provided tarys so you could have breakfast in bed.
At 5.30 they also laid out wine. cheese. nuts. biscuits and a little meat.
Brilliant!!!

Room Tip: Stayed on 3rd floor but was told if you can get them rooms on the higher floors are better.
See more room tips
  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Colin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Financial District
Omni San Francisco Hotel
Omni San Francisco Hotel
#2 of 231 in San Francisco
5,577 reviews
Union Square
Taj Campton Place
Taj Campton Place
#4 of 231 in San Francisco
1,283 reviews
The Alise - A Staypineapple Hote...
#17 of 231 in San Francisco
698 reviews
Show Prices
Show Prices
Show Prices
Pacific Heights
Hotel Drisco
Hotel Drisco
#1 of 231 in San Francisco
1,528 reviews
Union Square
Chancellor Hotel on Union Square
Chancellor Hotel on Union Square
#18 of 231 in San Francisco
5,397 reviews
Union Square
Hotel Nikko San Francisco
Hotel Nikko San Francisco
#32 of 231 in San Francisco
3,813 reviews
Show Prices
Show Prices
Show Prices

Been to The Inn at Union Square - A Greystone Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Inn at Union Square - A Greystone Hotel

Address: 440 Post St, San Francisco, CA 94102-1502
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#3 Romantic Hotel in San Francisco
#3 Business Hotel in San Francisco
#48 Green Hotel in San Francisco
Price Range: AU$297 - AU$556 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Union Square - A Greystone Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Inn at Union Square is a stylish San Francisco hotel retreat away from the crowds, but in the center of it all. Located in the heart of Union Square, guests of our boutique hotel can experience the exceptional variety of things to do in San Francisco. Enjoy pleasantly-appointed guest rooms, complimentary Continental breakfast, an evening cheese and wine reception, a business center and access to a fitness facility. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia APAC, Hotels.com, Agoda, Wotif.com, TripOnline SA, lastminute.com.au and getaroom.com so you can book your The Inn at Union Square - A Greystone Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing