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Reviewed 4 weeks ago

First time in San Francisco and was so happy to stay at this hotel. The check in experience was fast and pleasant and the young lady that checked us in made us feel very welcome. The room was spacious and comfortable. Lovely place to stay. Would definitely recommend it and stay there again.

Stayed: September 2018, travelled as a couple
1  Thank jam597
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSF, Guest Relations Manager at Fairmont San Francisco, responded to this reviewResponded 3 weeks ago

Thank you for your kind words and recommendation. Our entire team is pleased to know you enjoyed your stay!

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Reviewed 4 weeks ago

Beautiful and elegant hotel and everything you expect from Fairmont, conveniently located in lower Nob Hill. It is on all 3 cable car routes, so easy to get around to visit Wharf, Union Square, Giardhelli Square, etc. There is also an underground garage and car rental on property if you decide you want a car for the day. However, it is an older hotel (beautifully renovated), but the walls are way too thin for my liking.

Stayed: October 2018, travelled as a couple
Review collected in partnership with fairmont.com
Thank LindaKay09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSF, Guest Relations Manager at Fairmont San Francisco, responded to this reviewResponded 4 weeks ago

Thank you for detailing your recent stay - your feedback has been shared with our entire team including Rooms Division.

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Reviewed 4 weeks ago

Somehow misteroiusly my Dads wife bag disappeared out of the room. My father had been sleep walking in the hotel corridor due to severe jet lag we presume and then it was discovered , after the security man had brought my dad back to the room , that his wifes bag was missing .
The bag turned up on a completely different floor and was brought back by security with all the cash missing , 1000 dollars , and nothing more had been taken only the cash.
This was not reported by security to the manager .
This was invistigated and we were informed that nothing could be done as there were no cameras in the corridors or anywhere on the floors and the camera in the lift was broken.
This ruined our holiday and was all my dad and his wife spending money so it cost me a lot more than anticipated helping them out on the holiday. No compensation was made by the hotel not even a free breakfast which was generally in excess of 100 dollars a day.

Room Tip: Ask for a quiet room away from lifts . My room was noisy and had to move.
  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Julierrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Beautiful hotel atop Knob Hill, with an outstanding view of Golden Gate, Alcatraz and Coit Toer/Embarcadero, from the upper floors of the tower addition. Service was responsive and friendly, public areas expansive, our room was a nice size (however we didn’t get the Virtuoso upgrade, we were told the hotel was sold out). Ok breakfast menu/buffet, nothing too exceptional, but zippy service in a beautiful dining space. If you, like us, have been, or plan to be in San Francisco a number of times, then the Fairmont is not to be missed!

Room Tip: Stay in the Towerwith views North and West
Stayed: October 2018, travelled as a couple
Thank 14christopherjohnw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSF, Guest Relations Manager at Fairmont San Francisco, responded to this reviewResponded 4 weeks ago

Your kind words mean a lot to us and have been shared with our entire team. We hope to see you again soon!

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Reviewed 4 weeks ago

Really enjoyed staying here. We were given an upgraded room for our anniversary and it was amazing. Staff was super friendly. Loved the Tonga room, a must! Drinks at the bar in the hotel were great and so were the bartenders. In a fantastic location, walking distance to almost everything.

Stayed: October 2018, travelled as a couple
Review collected in partnership with fairmont.com
Thank tassid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSF, Guest Relations Manager at Fairmont San Francisco, responded to this reviewResponded 4 weeks ago

Wow, thank you for your kind words and for choosing to celebrate with us. We hope to see you again soon!

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