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Reviews (3,325)
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897
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187 - 192 of 3,325 reviews
Reviewed 6 April 2018 via mobile

So great to return to my room after all-day Meetings. The housekeeper named Marissa on my high floor does outstanding work. The room sparkles and everything is perfect. Hotel location cation is also perfect- close to excellent shopping, trolley cars, and excellent Thai and Mexican restaurants.

Stayed: April 2018, travelled on business
3  Thank 68NSL68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia G, Manager at Hilton San Francisco Union Square, responded to this reviewResponded 7 April 2018

68NSL68,
We are thrilled to hear that you enjoyed your stay with us, and that your room exceeded expectations. We will make sure to direct your comment about Marissa to the director of housekeeping - thank you!

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Reviewed 4 April 2018

We stayed here for 4 nights while visiting the area. The hotel itself is very nice as are the staff. Lobby area is always busy. Room was clean and comfortable. Loved the Cityscape bar - gorgeous view of the city. Only negative for me was some areas of the neighborhood with all the homeless, made us feel uncomfortable at times when they approached us. Next time would stay closer to the bay.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Lori D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia G, Manager at Hilton San Francisco Union Square, responded to this reviewResponded 5 April 2018

We are so happy to hear that you enjoyed your stay with us, Lori, and that you had a chance to check out the breathtaking views at Cityscape! We understand that there are some improvements to be made in our neighborhood, and we are working on this with the city of San Francisco. We appreciate your feedback though, and hope that you will consider staying with us again the next time you visit!

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Reviewed 4 April 2018 via mobile

The hôtel is very well located tout blocs frim Union square. My room was on the 16th floor, notre far from a very nice outside pool. The rooms are nice and quiet with à beautiful city view. Little caveat would beaucoup the lobby with a large anonymous and noisy space which doesn't give full credit to this good hôtel

Stayed: April 2018, travelled solo
2  Thank Victor123123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia G, Manager at Hilton San Francisco Union Square, responded to this reviewResponded 4 April 2018

Thank you so much for your comments, Victor123123! We are happy to hear that our ideal location, heated pool, beautiful views, and nice and quiet rooms made your stay pleasant and enjoyable. We hope that you will consider staying with us again!

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Reviewed 4 April 2018 via mobile

This is a HUGE hotel right near Union Square - easy to walk to shops, restaurants and sites. Room was small - two double beds just fit. Rooms were clean and staff was helpful. Easy to leave your bags at bell desk after checkout to enjoy walking around the city.

Stayed: April 2018, travelled with family
2  Thank MBDinNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia G, Manager at Hilton San Francisco Union Square, responded to this reviewResponded 4 April 2018

Thank you for staying with us, MBDinNJ! We consider our ideal location and walkability to local attractions one of our best features, too. We are happy that you enjoyed your visit, and hope that you will let us know when your travels bring you back to San Francisco!

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Reviewed 4 April 2018 via mobile

We arrived and they were very helpful with our bags and brought them up to our room. The room was very comfortable and had a good view. It had a fridge and good bathroom facilities. The shop was very expensive other than that great. They cleaned our room everyday and gave us new towels. The hotel limo took us to the airport at good price cheaper than a taxi. All and all it was a good experience

Stayed: April 2018, travelled with family
2  Thank Lisa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia G, Manager at Hilton San Francisco Union Square, responded to this reviewResponded 4 April 2018

We're delighted to hear that you had such an enjoyable and comfortable experience with us at Hilton San Francisco Union Square, Lisa. We will make sure to share your nice comments with our team. We look forward to your return!

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