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Holiday Inn San Francisco Fishermans Wharf
Ranked #85 of 230 Hotels in San Francisco
GreenLeadersBronze level
Reviewed 11 March 2012

I did enjoy my stay at the hotel. I was there on vacation and have to say that everyone was very nice. The bed was very comfortable. Granted the property is older, it has been remodeled. The only huge gripe that I have is the wireless service. I would keep getting kicked off or would have to refresh the page. It was slow enough that I could not stream music or watch Netflix. The elevator lobby areas were a little chilly as well. Overall though the hotel provided a good room and great service!!!

  • Stayed: February 2012, travelled solo
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2  Thank Kary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,466 - 2,470 of 3,872 reviews

Reviewed 9 March 2012

During a recent trip to San Francisco and Napa Valley, we stayed here after my wife booked this hotel through Priceline. This was our least favorite place we stayed on the entire trip, staying at five different hotels on the trip of various types. First problem, when we checked in we were actually sent to the annex a block over. The annex is older and it shows. Wifi connections were poor, the computer provided on the floor we were on was so slow it was unusable and the card activated elevator was only working sporadically.
The second issue is that if you pay for parking when you check in, it's for the main hotel, meaning your walking a block over to your room. The ridiculous part of that is that there is private parking right next to the annex that is much closer and cheaper. Fortunately I knew there had to be some other parking options, so when I checked in, I asked the clerk if there was private parking near. He smiled sheepishly and stated quietly that there was cheaper private parking right behind the hotel. To his credit, when asked he was truthful, but I watched two people check in before me who paid for the parking at the hotel and were told nothing. Don't ask don't tell I guess.
Anyway, if you book through priceline like we did, the options are kind of out of your control. But if you are picking your own, I would suggest trying other options. FYI, it's not walking distance to Fisherman's Wharf, but the Hilton at Union Square was priced similarly and was much better. Also enjoyed the Union Square area much more than the Wharf. You can always take cheap public transportation from Union Square to Fisherman's Wharf anyway, so I suggest staying around the Union Square area.

  • Stayed: February 2012, travelled as a couple
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4  Thank jm222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn San Francisco Fishermans Wharf, responded to this reviewResponded 29 May 2012

Dear jm222,

Thank you for your feedback. We are glad you enjoyed your visit to San Francisco. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry you were not fully satisfied with the accommodations received. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,
Jaime W
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2012

stayed here for 3 nights. room was very medeocre for the price. area is good, but not close to fishermans wharf as claimed. was over a. 8 block walk to peir 39. have numerous seperate buildings, all of which are pretty old. needs upgrade badly. staff is rude, and very unhelpful, if they understand english. very rushed check in, horrible parking situation, which they still manage to charge $40 per day for. overpriced room service, and very overpriced considering its from Dennys, which is normally 4.99 for the grand slam. almost $20 for basic SMALL breakfast. charge for individual phone calls EVEN LOCAL. took almost all day for them to pick up the room service tray from hallway after we ordered. wifi is slow, elevators were scary! hardly any channels. no jacuzzi suites, or extras. the only good thing to say is they were the only hotel in town that was affordable and does not have bed bugs. whole town is infested...

  • Stayed: February 2012, travelled as a couple
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Thank Lissa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHGCare at Holiday Inn San Francisco Fishermans Wharf, responded to this reviewResponded 29 March 2012

Dear Lissa D,

Thank you for your feedback from your recent stay with us. Sorry to hear you did not have a perfect experience. As we are one block from Fisherman's Wharf and near Pier 39, parking spaces are very limited. Everything in San Francisco is relatively expensive. We truly thank you for bringing the front desk service concern to our attention as this gives us the opportunity of improving what we already do. Again, we thank you for taking the time to leave your comments.

Lin S.
IHGCare

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Reviewed 29 February 2012

great location for sure. i had a king and it was roomy. clean and elevators worked great too.
i was there for a conference and it was real convenient.

only issue was the breakfast. it was almost 50 bucks by the time you had coffe and a juice. that was a rip. i went across the street to joannies and that solved that..haha

the bar is big and the bartender is great.

Room Tip: i had the king and just so you know. if it doesnt say view it means it. i had a view of the building...
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  • Stayed: February 2012, travelled on business
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3  Thank Kathleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2012

Rooms clean and comfortable.Staff friendly and helpful .We stayed in the annex part of the hotel and found it better than the main building.Breakfast was good but thought it was expensive .The hotel is in a good position being close to the wharf and only a short walk to pier 39 .

  • Stayed: February 2012
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Thank loftladderman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn San Francisco Fishermans Wharf

Address: 1300 Columbus Avenue, San Francisco, CA 94133-1328
Phone Number:
Region: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#61 Green Hotel in San Francisco
Price Range: $178 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Francisco Fishermans Wharf 3.5*
Number of rooms: 585
Official Description (provided by the hotel):
For business travel or San Francisco, California vacations, Holiday Inn San Francisco Fisherman s Wharf hotel welcomes you to the Bay City. When searching for top San Francisco hotels near Fisherman s Wharf, stay in comfort at our full-service San Francisco lodging. Walk to attractions including Pier 39, Alcatraz, Bay Cruise ferries and Ghirardelli Square. Hop on a cable car outside our hotel to visit Union Square, Financial District, Moscone Convention Center, Chinatown and AT&T Ballpark. After exploring the area, retreat to our San Francisco, California hotel to unwind in a room appointed with high-speed Internet access, in-room games and pay-per-view movies. For dining, enjoy a meal at the 24-hour Denny s or head to our Bristol Bar & Grill for a tantalizing meal and a drink. Additional on-site amenities include: laundry facilities, fitness center, an outdoor heated pool with sundeck and secure parking is available for $43 per day. Reserve your stay at our hotel in San Francisco, CA to be greeted with attentive service and superb accommodations in an unmatched locale. For spectacular savings, book a San Francisco travel package or hotel deal. ... more   less 
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Also Known As:
Holiday Inn San Francisco Fishermans Wharf Hotel San Francisco
San Francisco Holiday Inn

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