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“Fantastic location - perfect for the first time and repeat visitor”

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Chancellor Hotel on Union Square
Ranked #15 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Edinburgh
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Fantastic location - perfect for the first time and repeat visitor”
Reviewed 18 February 2012

We are doing a round the world trip and staying in 5 hotels along the way. This was the lowest star rating but in fact from the moment I booked it until today (which is nearly 1 year on) this hotel has remained consistently as No 10 hotel in SF. Little wonder - it is in a perfect location so close to Union Square and with the cable car stop right outside. There has been lots said about the hotel before including small(ish) rooms, coffee in the lobby etc etc and it's all true so nothing I can add to that. For a first time (or repeat) visitor to the city this is a perfect hotel. We spoke with one member of staff who said that the owners have a policy of occupancy over rates and as a result the hotel is almost always full and they have never had to lay off staff. There are plenty bigger and more expensive chain hotels in the area and beyond but this hotel was a perfect base for us and we have thoroughly enjoyed our stay here.

Room Tip: If you don't mind the noise of Union Square then a room at the front would be OK otherwise we ha...
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  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Shona-Charlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review, 18 February 2012
Thank you! I look forward to serving you on your repeat visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Placerville, California, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 February 2012

The staff was excellent. We were in our room less than 15 minutes after arriving at the hotel. We had a couple of drinks in the small lounge. We had two different bartenders. Both of them were very helpful. Told us cool places to go for food and drink. The room is small but very cozy. Plenty large enough for a couple on vacation. The bed was very comfortable. The room had a huge bathtub. Now my girlfriend wants one that size at home. Location is perfect for whatever you want to do in the city. We will definitely be going back to The Chancellor.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Justin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 February 2012

The Chancellor was a wonderful hotel to stay at for many reasons. The people there were very friendly and helpful. The location, right near Union Square, was perfect for us. It's an older hotel and although it doesn't have all the amenities of a larger hotel (room service, gym), the small rooms were clean and very comfortable. The price was very reasonable, which included garage space for our car.

  • Stayed January 2012, travelled as a couple
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    • Service
Helpful?
4 Thank Jayala1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 February 2012

I stayed here for two nights, the staff were efficient & friendly. The apples, water, coffee & cookies are nice touches. The room was a bit worn round the edges but the furnishings & bed were quite stylish & comfortable. I had an adjoining room & the first night was very noisy, the second was fine. The cable cars go past the front windows so it is not peaceful but it is very well situated, close to Union Square & public transport. I would definitely come here again.

  • Stayed January 2012, travelled solo
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Helpful?
2 Thank DorothyUgchelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 February 2012

Cannot praise this hotel enough. Staff, Location, Rooms all excellent. The Tour desk was first class for information and booking trips and airport transfer etc. Spent 7 nights here and did something different every day. Right by Cable car stop. Was very sad to leave San Francisco.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lena456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chancellor Hotel on Union Square

Property: Chancellor Hotel on Union Square
Address: 433 Powell Street, San Francisco, CA 94102-1503
Region: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#8 Family Hotel in San Francisco
#9 Green Hotel in San Francisco
#9 Romantic Hotel in San Francisco
#10 Business Hotel in San Francisco
#12 Best Value Hotel in San Francisco
Price range (per night): $263 - $486
Hotel Class:3 star — Chancellor Hotel on Union Square 3*
Number of rooms: 137
Official Description (provided by the hotel):
The BEST LOCATION at the BEST PRICE...The Chancellor Hotel on Union Square is a historical, boutique hotel located in the heart of San Francisco where the Cable Car stops at the door step. Experience the best service and thoughtfull amenities while being surrounded by world class shopping, dining and theaters. From Union Square, ride the Powell Street Cable Car over Nob Hill, past Chinatown and North Beach, to Fisherman's Wharf. ... more   less 
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Also Known As:
Chancellor Hotel San Francisco

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