Coming here I was so nervous thinking it may not be family friendly enough for my 1.5 year old and 11 year old... BUT WE ARE BEYOND GLAD WE DIDNT SWITCH TO AULANI!!! This place is very family friendly and the customer service is exceptional. The atmosphere is very calm not overwhelming or over crowded like aulani felt.
For families with kids they have various options like a kiddie pool which is great with a partition on one side with "sand" all the kids love this.. the pools have floaties and noodles for kids to use. It's warm so the kids can spend hours in there.
At the beach you have friendly staff that set your chairs up as soon as you arrive. Bring nice cold waters and there's even sun bum sunblock provided 30 or 50 SPF. Paddle boards, snorkels and even sand bucket toys are available at the beach just give you name n room number no charge!
We didn't have any issues with chairs or seating areas.
Food was great! Had the mother day brunch and beach/pool side food which comes from watermans.
Clean! Very clean!
I can't say enough!
We will be returning for a half aulani half four seasons trip in December we love it!
- Free Wifi