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All reviews murphy bed screen door beach chairs corner unit ocean front living room the trade winds minute drive cross breeze boogie boards there is no air conditioning nice beach sea turtles sound of the waves whale watching bbq area palm trees
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Reviewed 17 September 2017

We just got home from staying a week at the Valley Isle Resort. We were on the 9th floor and had a gorgeous view of the ocean from our living room and bedroom. It was very clean and quiet and we loved hearing the ocean at night. Cannot wait to go back. Our only regret is that we didn't book for two weeks!!

Room Tip: Higher rooms get a good breeze. There is a fan in the unit to help circulate air if needed.
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Denise J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui Jan, Guest Relations Manager at Valley Isle Resort, responded to this reviewResponded 19 September 2017

Aloha Jeff,

We are so happy that you enjoyed your time at Valley Isle Resort. We understand many of our guests are not ready to leave when the time comes.

We'll keep the water warm and the grounds tropical for you. Come on back when you can.

Smiles

Aloha,

Jan Shields
808-250-2222

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2017

When we booked we were told there is an AC in the unit, but after we checked in there was no AC, as soon we got into the unit there was water everywhere, we found out that the toilet was overflowing It looked like the management did not check the unit before we checked in. The bathroom exhaust fan was not working, and there were ants in the kitchen and on the terrace. I called the office the lady told me the manager would call me, but I never received any call from anyone.

Room Tip: the view is great
  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank anu218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen G, Owner Care at Valley Isle Resort, responded to this reviewResponded 1 September 2017

Hello,
I'm sorry to hear about the issues you encountered during your stay with us at Valley Isle, and that our manager never followed up with you. I would encourage you to contact us at wvosocialresponse@wyn.com so we can look into this further for you. Again, I apologize for your experience while staying with us.

Warm regards,

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Reviewed 21 July 2017 via mobile

We thoroughly enjoyed our stay at #404 Valley Isle Resort. The location right on the beach was sublime! We went to sleep and awoke to the sounds of the palm trees swaying and the ocean waves crashing. It felt like we were in a treehouse! The lanai was lovely and ideal for a light breakfast or glass of wine. Debbie thought of everything ~ beach chairs, towels, pool noodles and more. We would love to return to beautiful Maui and #404!

Stayed: July 2017, travelled as a couple
1  Thank brweber1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui Jan, Guest Relations Manager at Valley Isle Resort, responded to this reviewResponded 16 September 2017

Aloha,

We are so very glad you had a great time at Valley Isle Resort! I am sure Debbie would love for you to visit her lovely condo again soon.

Aloha,

Jan Shields
808-250-2222

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Reviewed 10 July 2017 via mobile

Beautiful location but incredibly loud on first floor A 104 with 1,000 kids yelling till 10:30, both in front of our room and at next door resort. We couldn't shut out sliders or front door due to extreme temperatures, so we just gave up on a tranquil visit, let alone a good night's sleep.

Stayed: July 2017, travelled with family
3  Thank Hollymoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui Jan, Public Relations Manager at Valley Isle Resort, responded to this reviewResponded 13 July 2017

Aloha Hollymoff,

We do not have a Floor A 104 at Valley Isle Resort, so I am somewhat confused. I did check with the General Manager who lives on the property, so he would be there at night. It is his job to keep it quiet during quiet times at the resort. We didn't have 1,000 kids yelling until 10:30 either so that is why I question whether you have the correct resort? Either way, we would not allow that.

Anywhere on any Hawaiian beach, any islanders or guests are allowed. The beaches belong to the people. There may be a private walk that you cannot go on, but the beaches belong to anyone. However, our security guard or our general manager would ask loud kids that loud if they would be quiet. We don't usually have kids on the beach that late anyway. At most, we may have a couple sitting on the beach looking at the stars and listening to the waves.

I am on the site quite frequently, and we are a very quiet resort, mostly all of the time.

I hope this helps, and I am sorry you had an​ issue with noise.

Aloha,

Jan Shields
808-250-2222

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Reviewed 28 June 2017

We arrived at Valley Isle Resort Friday night and a fun gal checked us in.Our room was 1102, very clean with Polynesian decor. It had everything we needed. The view was spectacular. We left everything open 24/7 to enjoy the breeze and the sound of the waves. We had a couple of sea turtles swimming right in front of the lanai the entire time we were there. The grounds are immaculate!! They are constantly cleaning and updating this place! We enjoyed using their grills and fresh herbs from the garden. I truly did not want to leave this place. When we weren't out doing something we would just relax on the lanai. Due to the trade winds it's so much more comfortable than south of here.

Room Tip: Every room is ocean front, 4th floor and up have clear views. Leave the slider, window,and front door open 24/7 for the breeze and waves.
  • Stayed: June 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Theprozs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui Jan, Guest Relations Manager at Valley Isle Resort, responded to this reviewResponded 16 September 2017

Aloha,

Yes, our beautiful trade winds are wonderful! The West Maui Mountains are one of the rainiest places on earth. Down oceanfront, where the condos are, it is sunny! Just look up to the West Maui Mountains about 4 or 5 p.m. every day and see the rainbows and double rainbows caused by our sunshine shining up on the water droplets of the mountains. Once the trades get through the top of the mountains, the mountain rain cools them off. Valley Isle Resort owners like the fact that we do not have to be locked inside air conditioning but can have trades blow through the condos. It is great to hear the ocean from the condo and smell the tropical flowers. The best, for sure! You are correct though, further south you would want a room with air conditioning.

Aloha,
Jan Shields
808-250-2222

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