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“Nice and clean”
Review of Valley Isle Resort

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Valley Isle Resort
Certificate of Excellence
Reviewed 21 September 2017 via mobile

Excellent condo with perfect location and beautiful views ! Nice friendly staff ! Good parking .Many precious beaches close by . I love this place! The front beach is really nice and lots of sand . It just needs more shades , trees or beach umbrellas .

Stayed: September 2017, travelled with friends
1  Thank America F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui Jan, Guest Relations Manager at Valley Isle Resort, responded to this reviewResponded 23 September 2017

Aloha America,

Most of the private owners do have beach umbrellas. Sometimes the umbrellas go down and are enjoying the beach so much they do forget to return. You can mention it to the private owner. Also, If you were at a timeshare, you may mention it to them.

Maui is always struggling between trees on beach fronts and ruining someone's beautiful view of the ocean with a tree.

For future guests, there are inexpensive beach umbrellas kitty corner in the general store and they are not too expensive.

Aloha,

Jan Shields
808-250-2222

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10 - 14 of 402 reviews

Reviewed 17 September 2017

We just got home from staying a week at the Valley Isle Resort. We were on the 9th floor and had a gorgeous view of the ocean from our living room and bedroom. It was very clean and quiet and we loved hearing the ocean at night. Cannot wait to go back. Our only regret is that we didn't book for two weeks!!

Room Tip: Higher rooms get a good breeze. There is a fan in the unit to help circulate air if needed.
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Denise J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui Jan, Guest Relations Manager at Valley Isle Resort, responded to this reviewResponded 19 September 2017

Aloha Jeff,

We are so happy that you enjoyed your time at Valley Isle Resort. We understand many of our guests are not ready to leave when the time comes.

We'll keep the water warm and the grounds tropical for you. Come on back when you can.

Smiles

Aloha,

Jan Shields
808-250-2222

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2017

When we booked we were told there is an AC in the unit, but after we checked in there was no AC, as soon we got into the unit there was water everywhere, we found out that the toilet was overflowing It looked like the management did not check the unit before we checked in. The bathroom exhaust fan was not working, and there were ants in the kitchen and on the terrace. I called the office the lady told me the manager would call me, but I never received any call from anyone.

Room Tip: the view is great
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  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank anu218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen G, Owner Care at Valley Isle Resort, responded to this reviewResponded 1 September 2017

Hello,
I'm sorry to hear about the issues you encountered during your stay with us at Valley Isle, and that our manager never followed up with you. I would encourage you to contact us at wvosocialresponse@wyn.com so we can look into this further for you. Again, I apologize for your experience while staying with us.

Warm regards,

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Reviewed 21 July 2017 via mobile

We thoroughly enjoyed our stay at #404 Valley Isle Resort. The location right on the beach was sublime! We went to sleep and awoke to the sounds of the palm trees swaying and the ocean waves crashing. It felt like we were in a treehouse! The lanai was lovely and ideal for a light breakfast or glass of wine. Debbie thought of everything ~ beach chairs, towels, pool noodles and more. We would love to return to beautiful Maui and #404!

Stayed: July 2017, travelled as a couple
1  Thank brweber1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui Jan, Guest Relations Manager at Valley Isle Resort, responded to this reviewResponded 16 September 2017

Aloha,

We are so very glad you had a great time at Valley Isle Resort! I am sure Debbie would love for you to visit her lovely condo again soon.

Aloha,

Jan Shields
808-250-2222

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Reviewed 10 July 2017 via mobile

Beautiful location but incredibly loud on first floor A 104 with 1,000 kids yelling till 10:30, both in front of our room and at next door resort. We couldn't shut out sliders or front door due to extreme temperatures, so we just gave up on a tranquil visit, let alone a good night's sleep.

Stayed: July 2017, travelled with family
3  Thank Hollymoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maui Jan, Public Relations Manager at Valley Isle Resort, responded to this reviewResponded 13 July 2017

Aloha Hollymoff,

We do not have a Floor A 104 at Valley Isle Resort, so I am somewhat confused. I did check with the General Manager who lives on the property, so he would be there at night. It is his job to keep it quiet during quiet times at the resort. We didn't have 1,000 kids yelling until 10:30 either so that is why I question whether you have the correct resort? Either way, we would not allow that.

Anywhere on any Hawaiian beach, any islanders or guests are allowed. The beaches belong to the people. There may be a private walk that you cannot go on, but the beaches belong to anyone. However, our security guard or our general manager would ask loud kids that loud if they would be quiet. We don't usually have kids on the beach that late anyway. At most, we may have a couple sitting on the beach looking at the stars and listening to the waves.

I am on the site quite frequently, and we are a very quiet resort, mostly all of the time.

I hope this helps, and I am sorry you had an​ issue with noise.

Aloha,

Jan Shields
808-250-2222

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Additional Information about Valley Isle Resort

Address: 4327 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-9213
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Price Range: $215 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Valley Isle Resort 3*
Number of rooms: 100
Official Description (provided by the hotel):
We have many privately owned Valley Isle Resort Vacation Rental Condos. Our resort is in lovely Kahana, a part of Lahaina. Maui is the best island, and the West Coast of Maui is the best part of Maui. We are right in the middle of Maui's West Coast. We have many amenities such as our heated pool and barbecue area. When you contact an owner, know they own one or several of the condos in our resort and can refer you to other owners. Also, know that each condo is different and run differently. So make sure you get photo's of the condo you would like. Also, occasionally this site says we do not have availability. More than likely we most certainly do have availability. Just Google "Valley Isle Resort" and you'll see many of us who have open condos ... more   less 
Reservation Options:
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Also Known As:
Valley Isle Hotel Lahaina
Valley Isle Resort Maui/Lahaina

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