We stayed in an Outrigger unit - # 801 - 1 bedroom, 2 bath on the ground floor across from the office. We wanted to stay at the Palms because we had looked into buying a unit when they were new 20 years ago & thought it would be a treat & a step up to be in Wailea instead of Kihei.
First the Good:
+It was quiet, except for people walking in the condo above us.
+Unit was well decorated & updated & the full kitchen had everything you needed.
+The units are fairly large, by vacation rental standards.
+Assigned parking was close to the unit & was free.
+Huge patio area with a private BBQ, table & chairs and more comfortable chairs for cocktails or conversation.
The Bad & the Ugly:
+The units have so many light switches [all about waist high] that it takes several days to figure out which light you are turning on.
+Free A/C in Master only.
+The rug at the end of the bed was curled at the corners & a tripping hazard - so we had it removed.
+Refer ice maker stopped working & there is no public ice machine on the property.
+The build-in smooth-top cook-top had months of crumbs living between the counter & the overlapping trim. I got them out, first with a piece of cardboard & later with a knife blade.
+The majority of the cupboards in the kitchen & dining room had 'owner' locks on them, all others were full of dishes, etc. We were only there for 3 nights, so just stored our food on the counters, dining table & floor. For 2012 we are looking for a place for 6 nights, so are thinking hard about whether or not we will stay in the Palms again or rent a 1 bedroom at the Maui Sunset where our 1 month of time share is located.
+Our rate included daily maid service. Day 1 - we were gone from 10am - 4pm & no service while we were gone, so we told them to forget it. Day 2 - Maids arrived about 4:30pm to do very little.
+As an aside, it took 2 emails, 1 phone call & nearly 6 months for us to get Alaska Miles credited. I had checked to be sure our Alaska number was on their paper work when we checked in, but it didn't seem to make a difference. I think in the end Alaska just got tired of me & gave us the credit without waiting any longer to hear from Outrigger.
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- Also Known As:
- Outrigger Palms At Wailea Hotel Kihei
- Outrigger Kihei
- Kihei Outrigger
- Palms At Wailea Maui/Kihei