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“Hale Kihei - Love it!”
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Review of Hale Kihei

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Very good
42 reviews
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Overview
Holiday Rental House -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Kihei, Maui, Hawaii

Reviews from our community

Very good - based on 42 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Emily H
Portland, Oregon
Level 5 Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Beware of Thieves! Both the ones that broke in and stole all our valuables and Bello Realty”
Reviewed 17 May 2012 for a stay in May 2012
3
people found this review helpful

The home was beautifully updated (true to photos) and we were excited to spend our last 4 nights in Maui at this vacation home. But on our 3rd day after following all the security precautions outlined by the management (closing doors & windows, locking & securing with sticks etc.) we were broken into in the morning while out shopping and at the beach. 2 complete sets of id's, wallets, cash, 2 iPads, iPhone, camera and jewelry were taken; nothing from the rental was taken or damaged just our belongings (maybe this happens a lot at this rental?). We had to deal with the police and the police report, clean up the mess from the fingerprinting and try to get a document so 2 of the 4 could fly out since they no longer had any id or cash or cards. Bello Realty who manages the property did not call us back for 6 hours on the day of the event, after we left 2 messages and sent an email explaining the urgency of the situation. We do not feel that this is "prompt" response for an emergency contact. When they finally did come over at our request, they were unwilling to negotiate or credit us for any of our stay after we wasted most of it picking up the pieces of our ruined vacation. Yes, they are not liable for the nearly $4,000 worth of our goods that were stolen, that is in the contract. But if they cared about their reputation and had any sort of compassion for our situation they would have helped us. We are not novice travelers and this has never happened to us and we have all traveled the world extensively. Bello Realty did not return our calls; we had to keep calling them. The bad management and follow through on their part has made the loss of our items even greater and left us with only negative feelings. It's not too much to ask for a comp of a night or two after what we went through, we all run businesses and that is not going to be nearly the loss of what we have just experienced. They need to make major security improvements to this home. There is a safe, it does not work. Interior doors are being used as exterior doors, not all locks work, security system is disabled and only available on request. I have a feeling that this is not the first of last theft occurrence for this property. Don’t stay here unless you take everything you care about with your everywhere you go. As for the management they need to greatly improve their communication skills and follow through.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Beach location
Liked least: The fact that we were burgularized and management was very poor
Travelling group: Other
Your age range 25-34
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BC, Canada
Reviewed 2 May 2012 for a stay in April 2012
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kukkia
Calgary
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Just like home, only in Kihei!”
Reviewed 28 April 2012 for a stay in February 2011
1
person found this review helpful

Our family of five stayed in this lovely house for a week. It had recently been renovated so was well-cared for and modernized.

We loved the large living room which was a great place to relax after a day at the beach or snorkelling. The expansive deck was perfect for having dinner and shaded. The kitchen was well-equipped with all the amenities a family would require to cook meals and the appliances clean and functioning.

This property has a great proximity to the beach (Charlie Young), less than 50 m down a private pathway, making it very convenient to run back for extra drinks and sunscreen. Our kids loved this beach the best on our trip, which was so convenient. It wasn't overcrowded and it seemed a lot of the newer "locals" hung out here.

It was nice to have parking and the outdoor shower was well used. Great to rinse off the day's worth of sand to not track it in the house. It would be even better if there was a privacy lattice or hedge on the side of the shower facing the driveway so kids could rinse off without their suits.

There is quite a bit of noise that bleeds into the front bedroom from nearby Kihei Road. We made sure the heavy sleepers utilized that room.

We hope to return to Maui and stay in this property.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location and access to the beach.
Liked least: Street noise.
Travelling group: Family with Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ca.
Reviewed 26 April 2012 for a stay in April 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Calgary AB
Reviewed 23 February 2012 for a stay in January 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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